I stayed at the Cumberland for two nights while attending a conference. My room was a single and felt cramped - any smaller and I would have sought to change. The public rooms were reasonably presented on the ground floor but the first floor, where my room was situated, had an air of mustiness and really needs some updating.
On the positive side the hotel is not pretending to be a slick city centre business hotel which it is not. I thought basic room security was poor - there was no door chain and no locking bolt on my room i.e. anyone with a key could have entered my room at any time (DND sign excepted).
The self-service breakfast buffet was fine although I would have preferred if at least the coffee and OJ was served. I wasn't even shown to a table - I may be old fashioned but I do expect tobe shown to a table and asked if it is acceptable. I did not gain the impression that there was a significant service culture in the hotel.
The hotel was not my cup of tea but is, on balance, probably fine for its class.
- Official Description (provided by the hotel):
- Large Modern Resort style seafront 4 star hotel with 0ver 100 rooms, many rooms with ocean view and balcony or terrace. Two restaurants including Two AA Red rosette award winning Ventana Brasserie, Stylish and trendy Bar and Miami style lido deck with heated outdoor pool( May-Sept), summer BB!Q's and Chill Beds. The Art Deco style resort was Awarded Best large hotel 2009 in the Bournemouth Tourism Awards, is Bournemouth and Dorset's highest AA rated 3 star hotel at 88% in 2013 and also won several national excellence awards in 2011. Rooms are good quality 3 star rooms whilst service is exceptional with stunning public facilties. The Cumberland also has the facilty of an indoor leisure Sauna/Pool complex with squash courts and small gym ( bookable) at Suncliff right next door. Parking is 55 spaces free on a first come first served basis with on street parking in front. ... more less
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- Also Known As:
- Cumberland Bournemouth
- Cumberland Hotel Bournemouth