Whilst a little tired this hotel is okay, the biggest problem is if you are roomed on the top floor, the windows only open about two inches and it is incredibility hot. Some guests even had to leave their hotel doors open to attempt to get air flowing. A fan was provided but this is not adequate. We had actually booked into a different Britannia hotel with sea views , swimming pool and spa. However on arrival we were just un-ceremonially ordered to this hotel. Apparently it is Britannia's policy to just accept bookings regardless of spaces, then place them where they wish! I would not have chosen this hotel and expected to be placed in the hotel I had selected after some consideration. So no sea view pool or spa etc. The only saving grace was our original hotel appeared full of 'stag do' guests, whereas this one was occupied by OAP's. The reception staff are obviously used to dealing with disgruntled guests and assisted us in a most professional way, unlike the policy makers of this group. Nice staff, reasonable breakfast as large as you like. Rooms okay but I found the double bed to be too short and not wide enough for two of us.Poor water flow to shower on top floor. Very good tea/coffee making facilities and provisions renewed daily. But most of all, they must sort out the heat problem in the rooms.
- Official Description (provided by the hotel):
- The Heathlands Hotel is set in beautiful landscaped gardens in the quaint seaside town of Bournemouth. The hotel is situated in an ideal location in the town centre with seven miles of blue flag sandy beaches just minutes away. ... more less
- Reservation Options:
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