We stayed here for four nights. We expected basic and outdated but what we got was unacceptable. Tiny box room next to generator that ran all night. Moved to better room for second night. No heating but they provided us with a heater when we asked. No water to shower and water in bath ran brown. The bar had run out of beer on the first two nights and once the delivery arrived there was no staff to man the bar! No heating in the bar/ sitting area despite weather being freezing. Everyone in the bar sat with their coats on. We won't be returning even if they gave us free accommodation.
- Official Description (provided by the hotel):
- The Heathlands Hotel is set in beautiful landscaped gardens in the quaint seaside town of Bournemouth. The hotel is situated in an ideal location in the town centre with seven miles of blue flag sandy beaches just minutes away. ... more less
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