Our stay was somewhat bittersweet. The hotel was a bit shabby, once you went beyond the "plush" reception. The room was substandard and would have benefitted from a good clean. Housekeeping was very poor, the bed sheets had stains and the bed was not neatly made up. The toilet in our room would have welcomed some lime scale remover and there was no hair dryer in the room as the hotel blurb suggested. We ordered room service which was lukewarm when it finally arrived. There was obviously some large function on over the weekend and the music was VERY loud. Some other guests were also inconsiderate at 3.30am. The steam room was not working also. Thankfully the staff were friendly and polite. Unfortunately we would not recommend the hotel or go back.
- Official Description (provided by the hotel):
- The Hallmark Hotel West Cliff, Bournemouth is centrally located to the town being only ten minutes walk away, and only ten minutes walk to Durley chine which leads to seven miles of beautiful beaches. The hotel offers 83 rooms with comprehensive meeting and event space for up to 300 people. Leisure facilities include two pools, jacuzzi,steam room, sauna, gym and five beauty treatment rooms. Free high speed WIFI, car parking is available at a charge of £10 per night. ... more less
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- Also Known As:
- Bournemouth Hallmark Hotel