We have stayed at this hotel for several years and I find it to be clean and nicely decorated. We always have a pleasant stay. There have been problems recently with electricity powercuts and I agree that the staff should inform residents upon booking that they may encounter a problem. The comments that I do disagree with is to avoid this hotel. For what we paid (which was one of the deals) we found it to be very good value. We have stayed at other 4 star hotels in the area which were superior, but that was reflected in the price, - far more than double in fact. Hotels are struggling to survive and so I feel if I am paying as little as £52 for a double room with breakfast for two - then I do not expect the Ritz. As long as it is clean, staff friendly, food very good and a jacuzzi, swim and steam room, - then I think I have been given good value for money. I did have a problem with my bill (due to the computers going down with the powercut) and I was upset, - however this has now been resolved. The staff have been dealing with people being rude and angry with them (complaints justified, but why the need to be aggresive?) Hallmark, - I will be visiting again for sure, but please get the electricity sorted and then everyone will be happy.
- Official Description (provided by the hotel):
- The Hallmark Hotel West Cliff, Bournemouth is centrally located to the town being only ten minutes walk away, and only ten minutes walk to Durley chine which leads to seven miles of beautiful beaches. The hotel offers 83 rooms with comprehensive meeting and event space for up to 300 people. Leisure facilities include two pools, jacuzzi,steam room, sauna, gym and five beauty treatment rooms. Free high speed WIFI, car parking is available at a charge of £10 per night. ... more less
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- Also Known As:
- Bournemouth Hallmark Hotel