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Reviewed 5 weeks ago via mobile

I took my it girlfriend away for a weekend to the coast. We really enjoyed Bournemouth and the hotel is in a good location, close to the beach and town. We had a few cocktails before heading out. The hotel had s nice atmosphere and friendly helpful staff. Very comfortable room and bed. We will revisit.

Date of stay: September 2019
Trip type: Traveled as a couple
1  Thank tommp2468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mich222222, Owner at Hotel Collingwood, Sure Hotel Collection by Best Western, responded to this reviewResponded 1 week ago

Dear Guest,

Thank you for your great review of Hotel Collingwood, I am delighted that you enjoyed you stay with us and we are looking forward to welcoming you back here soon.

Best Wishes
Michelle

All rooms booked direct are guaranteed their own parking space. To explore our room options and great B&B and half board package deals contact the Hotel Collingwood team direct on 01202 557575.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2019

Booked a surprise birthday party at the Hotel Collingwood,everything was catered for so well,the management and staff could not be more helpful,everyhing was taken care of so one less thing to worry about,the whole apperance of the hotel was very modern with all the beautiful decor and very welcoming would certainly recommend this hotel to anyone staying in bournemouth

Date of stay: September 2019
1  Thank Openshawfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mich222222, Owner at Hotel Collingwood, Sure Hotel Collection by Best Western, responded to this reviewResponded 1 week ago

Dear Openshawfamily,

It was a pleasure to host your party and we a delighted that you all enjoyed the evening, it was very special. Thank you for recommending our hotel and we all look forward to seeing you again very soon.

Best Wishes
Michelle

All rooms booked direct are guaranteed their own parking space. To explore our room options and great B&B and half board package deals contact the Hotel Collingwood team direct on 01202 557575.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2019

We stayed here for one night in room 211 it was lovely and clean and we had a small view of the sea. The room has air con which was lovely to have. The staff were warm and welcoming and nothing was too much trouble. Our evening meal was really nice and the service prompt. We had a good night sleep in comfy bed. The breakfast was piping hot and freshly cooked. All in all brillaint value and ive gone home feeling happy and refreshed. Thank you all x

Date of stay: September 2019
    • Location
    • Rooms
    • Service
2  Thank Sharon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mich222222, Owner at Hotel Collingwood, Sure Hotel Collection by Best Western, responded to this reviewResponded 1 week ago

Dear Sharon,

I am delighted to read your review of Hotel Collingwood and that your stay with us was so enjoyable. It's great to hear that you went home happy and refreshed and thank you for choosing to stay with us.

Best Wishes
Michelle

All rooms booked direct are guaranteed their own parking space. To explore our room options and great B&B and half board package deals contact the Hotel Collingwood team direct on 01202 557575.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2019 via mobile

Stayed at the excellent Hotel Collingwood for nine nights in August along with my father and Brother. This was our second year staying at the Hotel Collingwood and it was every bit as enjoyable as our stay in 2018.

The hotel is centrally located for the beach, BIC, Pavilion Theatre, Pier, Town Centre and all amenities with all just a short walk away.

Our rooms were spotlessly clean with comfy beds, flat screen TV and newly refurbished bathrooms. The rooms were perfectly adequate for our needs.

The owners of the hotel are spending money on the upkeep of the building and the newly decorated public areas look amazing. The reception, lounge and the new bubble lounge bar are great.

We chose to stay in the hotel bar most evenings and enjoy the ambience and the free entertainment over a few drinks. Steve the bar manager did an excellent job even serving our drinks to the table.

We enjoyed the cheeky Raffiki and cuddles on the beach cocktails after hot afternoons in the sun during happy hour and next year I will try the alcoholic ones!. On a sunny day there is no better place to be than in Bournemouth and the weather was great during our stay.

The hotel staff are a great team and they looked after us so well. The staff on reception were friendly and helpful from check in right through to our departure.

The food was amazing. The breakfasts were delicious as were the evening meals. Very nice selection to choose from at both breakfast and the 3 course evening dinner menu. The ‘Dorset’ breakfast was very tasty as was the porridge with Banana and Honey and the Breakfast bloomers. The roast beef and lamb melted in the mouth they were so tender! All our meals were served piping hot, tasty and well presented.

The hotel sources local produce and ingredients where applicable and also stock local beers in their bar which is a nice touch. Don’t be put off by the name.. felt strange asking for a pint of Piddle at the bar!

The restaurant staff did a fantastic job and served our meals in a prompt and friendly manner. I have to mention In particular Francesco, Hannah and Ola who were so polite and friendly and looked after our table so well during our stay.

The housekeeping staff did a great job of keeping our rooms clean and tidy, replenishing towels etc and unlike other hotels I’ve stayed in they do not disturb guests early in the morning.

The Hotel is the best In West Cliff as far as we’re concerned . The hotel is the perfect base for us to enjoy day trips to Poole, Swanage, Weymouth, Boscombe and the beautiful Compton Acres gardens as well as the beautiful beach and attractions of Bournemouth. With a great bus and Taxi service and rail links a car wasn’t needed for our holiday. We’ve found a gem in the Collingwood and hope to visit for many years.

Thank you to all of the staff at the Collingwood for making our holiday such an enjoyable one. See you next year!.

The Goddard Family.

Date of stay: August 2019
Trip type: Traveled with family
2  Thank 720wayneg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mich222222, Owner at Hotel Collingwood, Sure Hotel Collection by Best Western, responded to this reviewResponded 1 week ago

Dear Goddard Family,

Our team are delighted with your wonderful and detailed description of our hotel. It was a pleasure to have you stay with us this summer and we can't wait until next year to see you all again.

Best Wishes
Michelle

All rooms booked direct are guaranteed their own parking space. To explore our room options and great B&B and half board package deals contact the Hotel Collingwood team direct on 01202 557575.

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Reviewed September 5, 2019

· Location is perfect and the food ( breakfast ) was very good. The staff where very helpful and polite. The bar and dinner area are very well decorated and clean. Good parking facilities.

· Our room on the top floor ( 303 ) was very dated and scruffy. Although it had new bed furniture, the rest was old. There was a lot of dust and dirt in the velux windows. The room was very hot, but with the windows open it was very noisy. The taps on the bath were insecure and no towels when we arrived. When we pulled the chair from the desk it had debris in it..... We have complained to the manager and have come to an agreement in our favor.

Date of stay: August 2019
2  Thank Stevezagonda40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mich222222, Owner at Hotel Collingwood, Sure Hotel Collection by Best Western, responded to this reviewResponded 1 week ago

Dear Guest,

I am pleased that our Manager was able to help you during your stay with us, I am sorry that you didn't enjoy some aspects of your list,and that you found the staff and food good is great. I hope that you will visit us again where we can make sure your stay is a much more enjoyable experience.

Best Wishes
Michelle

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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