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“As good as previous visit”

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Best Western Hotel Royale
Ranked #16 of 67 Hotels in Bournemouth
Certificate of Excellence
Reviewed January 30, 2014

Lovely bedroom, excellent meals. Main lounge a bit cool but the main doors open into it. Would recommend to anyone who wanted a not too expensive hotel for business or just a few days away. Easy walk to East Cliff with views over the bay or walk down to the beach.

Room Tip: Try the 3rd floor - quiet but the lift is very, very small, not suitable for those who travel with l...
See more room tips
  • Stayed: January 2014, traveled solo
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Thank Lin3434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded February 5, 2014

Lin3434
Thank you for your generous comments about the hotel. It is particularly satisfying to read that our repeat customers are still singing our praises. Thank you from all the team at the hotel and please do come visit us again

Kind regards
Michael Katzler
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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942 - 948 of 1,568 reviews

Reviewed January 27, 2014

I've stayed at numerous hotels in Bournemouth and this hotel was one of the best. Buffet breakfast was superb rooms were clean and spacious and the staff were very good from start to finish.
The hotel is less than 5 mins from the seafront and about the same into the town, and for a few quid your cars securely parked as well all day. Great hotel would stay again.

  • Stayed: January 2014
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Thank Theash87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded February 5, 2014

Theash87
Many thanks for taking the trouble to write such a positive and complimentary review about your stay. We all appreciate it tremendously when our customers take the trouble to write in. Your details will I am sure help others to select us when contemplating a visit to Bournemouth. From the whole team a huge thanks you and we hook forward to welcoming you back next time

Kind regards

Michael Katzler
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2014

I cannot recommend this hotel enough, my wife and i stay here at least once a year, usually winter time and with friends, and i can honestly say it cannot be beaten on price and quality.
Admittedly there may well be better hotels in Bournemouth but not at the value we have found at the Hotel Royale, staff cannot do enough for you (big thank you to Kay you are a star).
Food is absolutely wonderful and the rooms are very well appointed, the inclusion of an indoor pool just makes this great value for money.
A stones throw away from the town centre and can be walked in about 10 min or so,
so very accessible for shopping or exploring.
Will definitely be booking again in the near future.

Room Tip: We normally stay in the st Moritz suite or trhe family rooms at the back of the hotel
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  • Stayed: January 2014, traveled with friends
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Thank eevilee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded February 5, 2014

Eevilee
It is always so nice to start the day with such a positive and complimentary review for which I thank you. The staff were very touched by your comments and it is most refreshing when people write a review because they thought it was good rather than only ever commenting when they feel let down.
Please keep recommending us and come back and see us soon - we love customers like you!!
Kind regards
Michael Katzler
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2014

  • Stayed: January 2014, traveled with friends
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Review collected in partnership with Best Western GB
1  Thank Dawn C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded February 5, 2014

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Reviewed January 21, 2014

We stayed only 1 night, but the hotel and staff was nothing more than excellent all round. As we were too tired to go down to the restaurant, we ordered a meal to the room, which again was really excellent. Breakfast was good with fried and scrambled eggs which you don't always get in self service, but the staff were on hand to help if needed. Will stayed there again on next visit to Bournemouth.

  • Stayed: January 2014
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1  Thank Pete0127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded February 5, 2014

Pete0127
Thank you so much for taking the trouble to write such a complimentary review about the hotel. I cannot underestimate the benefit and encouragement it gives the staff and naturally helps other travelers in their selection process. Please come and stay with us when you revisit Bournemouth and you may be sure of a warm welcome and an equally enjoyable stay.
Kind regards
Michael Katzler
Managing Director

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Reviewed January 20, 2014

Stayed here for 2 nights as part of a group for our friends birthday. Travelled by train, very easy to get too from station. 15 minute walk. Friendly greeting at reception and generally by all staff.

We stayed in room 317, room was very poky - even more so when we saw another room which was much bigger. To be fair to the hotel, had we mentioned it no doubt we could have moved. It was 'OK for a short stay but not good for longer. My husband was shaving at the sink and had to move out of the bathroom to allow space for me to step out of the shower! We were glad we didn't take a cat as we certainly couldn't swing one!!

Breakfast was ample and included in the price. Also used the bar/lounge area which was clean and comfortable.

We specifically asked the night staff on Friday evening if our group would be able to have a drink the next evening once the bar was shut, and it was confirmed that the night porter had access to the fridge and could serve us. On returning to the hotel on Saturday night, one of our group (the birthday boy!) asked the night porter if drinks were available, to be told 'no' This was fed back to receptionist on departure, however it did bring the birthday evening to a rather abrupt end as guests went up to bed!

The housekeeping staff noticed the birthday cards in the room so left a card and chocolates for our friend. Very nice touch.

There is a pool in a separate building behind the hotel, but we didn't use it.

The hotel is in a great location, 10 minute walk to town, even less to the seafront.

  • Stayed: January 2014, traveled with friends
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1  Thank SuFo63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded January 21, 2014

SuFo63
Thank you very much for the review and I am so sorry about the night porter mix up with the availability of drinks - this matter has been dealt with and I am most grateful to you for bringing it to my attention. I am pleased that otherwise your stay was a success
Kind regards
Michael Katzler
Managing Director

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Reviewed January 19, 2014

Myself and my partner stayed for one night yesterday (18/01) firstly when we arrived i think it was the night porter that was on shift as we checked in a bit late, he wasn't friendly didn't make any effort on asking how we was. Secondly when we went to sit on the bed the head board suddenly dropped down, we did try to put it back up but just wouldn't latch on :-S lastly its was 3am myself and my partner felt peckish we went to reception to order a sandwich and the reply we got from the night porter was 'what!? at this time its a bit late now, breakfast will be served soon' i mean we were starving and till breakfast from 3am to 8am theres a big gap to wait!! was not happy at all! We stayed in the Royale in this beginning of the month and the night porter then was fantastic!! (older gentleman) I myself work for a Best Western in Bournemouth and i would never say its too late to order something! Such a shame really as most of the staff are attentive and rooms are really clean!

Stayed: January 2014, traveled as a couple
Thank Danii S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded January 21, 2014

Portugese_girl-93
Really? An employee of a local Best Western Hotel writing disparaging reviews about a sister hotel? Not even the courtesy to mention this on checkout or to the management on duty…..So much for brand loyalty professional etiquette! Fortunately I live in the knowledge that none of my staff would ever behave in this manner and whilst I am a great believer in free speech and social media I think there is another agenda here and shall therefore say no more on the subject.
Michael Katzler
managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Hotel Royale

Address: 16 Gervis Road, Bournemouth BH1 3EQ, England
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Bournemouth
#8 Business Hotel in Bournemouth
#12 Romantic Hotel in Bournemouth
Price Range: $43 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Royale 3*
Number of rooms: 64
Official Description (provided by the hotel):
The privately owned Best Western Hotel Royale is situated on Bournemouth's exclusive and tranquil picturesque East Cliff. All 64 bedrooms - including eight spacious Studio family rooms - have been designed with comfort and relaxation in mind. The modern leisure club boasts a large and airy indoor swimming pool. Adjoining the leisure club are the hotel's beautiful sheltered gardens, ideal for soaking up the Bournemouth sun. At The BEST WESTERN Hotel Royale we are very conscious that the actions of each and every one of us may have an impact on the environment. This is the belief that everyone at the hotel works with each and every day to ensure we're doing our bit to help build a sustainable future. To this end we currently hold a Prestigious Gold Award in the Green Tourism Business Scheme of which we are extremely proud. The hotel has a Green Committee who meet regularly to ensure that the Green Policy and Green Aims are not only followed, but are constantly updated to ensure that our commitment to the environment and the principles and standards we set are at the forefront of our decision making. All staff at the hotel are required to comply with our policies and are trained accordingly. ... more   less 
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Also Known As:
Best Western Royale
Best Western Bournemouth
Bournemouth Best Western

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