Myself and my partner stayed for one night yesterday (18/01) firstly when we arrived i think it was the night porter that was on shift as we checked in a bit late, he wasn't friendly didn't make any effort on asking how we was. Secondly when we went to sit on the bed the head board suddenly dropped down, we did try to put it back up but just wouldn't latch on :-S lastly its was 3am myself and my partner felt peckish we went to reception to order a sandwich and the reply we got from the night porter was 'what!? at this time its a bit late now, breakfast will be served soon' i mean we were starving and till breakfast from 3am to 8am theres a big gap to wait!! was not happy at all! We stayed in the Royale in this beginning of the month and the night porter then was fantastic!! (older gentleman) I myself work for a Best Western in Bournemouth and i would never say its too late to order something! Such a shame really as most of the staff are attentive and rooms are really clean!
- Official Description (provided by the hotel):
- The privately owned Best Western Hotel Royale is situated on Bournemouth's exclusive and tranquil picturesque East Cliff. All 64 bedrooms - including eight spacious Studio family rooms - have been designed with comfort and relaxation in mind. The modern leisure club boasts a large and airy indoor swimming pool. Adjoining the leisure club are the hotel's beautiful sheltered gardens, ideal for soaking up the Bournemouth sun. At The BEST WESTERN Hotel Royale we are very conscious that the actions of each and every one of us may have an impact on the environment. This is the belief that everyone at the hotel works with each and every day to ensure we're doing our bit to help build a sustainable future. To this end we currently hold a Prestigious Gold Award in the Green Tourism Business Scheme of which we are extremely proud. The hotel has a Green Committee who meet regularly to ensure that the Green Policy and Green Aims are not only followed, but are constantly updated to ensure that our commitment to the environment and the principles and standards we set are at the forefront of our decision making. All staff at the hotel are required to comply with our policies and are trained accordingly. ... more less
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- Also Known As:
- Best Western Royale
- Best Western Bournemouth
- Bournemouth Best Western