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“Fabulous relaxing 5 days”

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Best Western Plus The Connaught Hotel
Ranked #3 of 66 Hotels in Bournemouth
Certificate of Excellence
Todmorden, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
“Fabulous relaxing 5 days”
Reviewed February 25, 2014

Could not fault this lovely hotel and its staff. The ambience in the entrance areas and the bar /sitting room was just perfect . We dined in every evening at the brasserie and found our meals to be freshly cooked and enjoyable. We thought that the serving of the hot breakfast buffet to each guest is a very good idea. I am sure this hotel will suit all types of traveller as the facilities are varied, the bedrooms are very clean and comfortable, the food good and the spa area is available for anyone to use.

Room Tip: Some of he bedrooms have a shower only so if a bath is required ask before booking a room.
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank susan1668290
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, March 3, 2014
Delighted to know you had a really "Fabulous relaxing 5 days" break with us Susan. Thank you for taking the trouble to write such a generous review.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (750)
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English first
Sturminster Newton, United Kingdom
1 review
Reviewed February 25, 2014

My wife and I were looking for a hotel in Bournemouth where we could celebrate my 80th Birthday and our 25th Wedding anniversary. After an extensive search we chose this hotel and last weekend most of our family stayed from Friday to Sunday. On Saturday 35 of us enjoyed a superb meal. The premises were of high quality, the staff could not by faulted, the food was excellent and we would recommend it to anyone.

Barry V

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barry V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, March 3, 2014
Such a wonderful weekend Barry, I think we enjoyed looking after you as much as you enjoyed celebrating your anniversary and of course your big 80th. Many thanks for your 5 star review.

Best wishes to you both and of course to your family.

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough
Level 6 Contributor
113 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed February 24, 2014 via mobile

We had a very pleasant two night stay , all the staff were friendly and helpful. Our room was clean and well appointed. The bed was small but comfy.we would stay here again . We had a disabled room ,as a disabled traveler I found it a Bit tight to get my wheel chair around in the bedroom, however the bathroom was excellent for a disabled person. The lift was. Wry small and again not well designed for a wheel hair, a companion and a suitcase.

Stayed February 2014, traveled as a couple
Helpful?
Thank TommyCPeterborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, February 24, 2014
Thank you very much Tommy for taking the trouble to write your review. Our hotel dates back to 1850 and as a consequence our lift is limited in space and will comfortably accommodate 3 passengers or 1 full size wheel chair - having said that our porters are extremely fit and are more than capable of getting to the top floor in time to greet you with your luggage!! We have 2 rooms, 54 (with a 5' king bed) and 61 (twin beds) that have specially adapted bathrooms but the bedrooms are not huge - being a town house hotel - and they average approximately 165 sq ft. I was delighted to know that you enjoyed your stay with us and thank you again for your 5 star review.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liphook, England, United Kingdom
Level 4 Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 24, 2014

I found this hotel via a hotel booking website that was offering a special deal. I wasn't expecting much - we just wanted a clean bed for the night, but was pleasantly surprised to find such a little gem in amongst all the 'grand' hotels. Although this hotel is set back from the coastline and we didn't have a sea view, the room was fab with all the amenities you need. The bed was incredibly comfortable! We checked in very early (11am) but were welcomed to leave our luggage so we could go off and explore after a lovely coffee in the bar area. We returned on the dot at 3pm to find our room was ready. There was a young trainee on reception with a more experienced member of staff overseeing her. She did a great job and was very helpful and didn't get flustered at all. The breakfast on Sunday morning was fabulous - everything you could imagine from pastries to bacon! We completely indulged ourselves. We plan to visit Bournemouth again soon and will definitely use the Connaught - excellent value and lovely staff. We used the facilities in the Bluewater Spa but I've done a separate review on that (excellent massage!)

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cheryl F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, February 24, 2014
What a "Gem" of a review Cheryl, thank you so much and thank you also for the review you wrote separately for the Bluewater Spa. Just a small point to let guests know that all websites offer our products at the same price - it is a Best Western requirement that no site, including our own, is given any advantage over another. In the final analysis it makes so much more sense to contact the hotel direct, talk to a human being and ensure you get exactly what you are looking for - room size, view, bath or shower, etc., etc.. The price quoted by our receptionists will be exactly the same as anywhere else and they are far more helpful and obliging than a computer!!
We look forward to a return visit in the near future.

Best wishes and thank you again

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tunbridge Wells
Level 5 Contributor
88 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed February 23, 2014

Arrived at the Hotel after a days work and travel. Receptionist was a lovely person with a very 'nothing's any trouble' attitude. As soon as I got to my room I became very ill and unfortunately didn't experience anything more of what was on offer, no dinner or breakfast ! I rang down for extra water which was promptly sent to the room, I was very grateful !! The Receptionist was a Trainee and I'm sure she will be excellent for this Hotel.

  • Stayed February 2014, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank Georgie57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, February 24, 2014
Given the circumstances Georgie thank you for taking the trouble to write such a nice review. I do hope you are much better now and will have another opportunity to visit us again in better health.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
High Wycombe, United Kingdom
Level 3 Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed February 23, 2014

We popped into The Connaught yesterday for lunch as we were in the vicinity and were greeted like one of the family. We have been using this hotel now for about 7-8 years and it just never fails to impress us how much time and effort is put into making this hotel better every visit. The staff are so attentive and the facilities better than many in the area. I am not surprised this hotel is ranked No.1 in Bournemouth and I know the team work very hard to ensure this is maintained. Roll on September for our next visit. Thank you Paul, Kevin and team x

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cokers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, February 24, 2014
Our thanks to the Cokers for all the years of support you have given us and of course for your most generous reviews. We all look forward to seeing you all again soon.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stafford, United Kingdom
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 22, 2014

Having just returned from a 2 night break , just a short review.
We enjoyed our stay, from the welcome when we arrived, the wonderful food and service we had, to the voucher for free drinks for my husband birthday, a lovely thought.
Thankyou staff . well done !!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maureen075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, March 3, 2014
Thank you for your "Excellent" review Maureen - short but very sweet indeed!!

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus The Connaught Hotel

Property: Best Western Plus The Connaught Hotel
Address: West Hill Road | West Cliff, Bournemouth BH2 5PH, England (Formerly BEST WESTERN PLUS The Connaught Hotel)
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Bournemouth
#1 Spa Hotel in Bournemouth
#1 Business Hotel in Bournemouth
#2 Luxury Hotel in Bournemouth
#2 Family Hotel in Bournemouth
#2 On the Beach Hotel in Bournemouth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Best Western Plus The Connaught Hotel 4*
Number of rooms: 54
Official Description (provided by the hotel):
This AA 4 star BEST WESTERN PLUS The Connaught Hotel is Trip Advisor's No 1 Bournemouth Hotel with a magnificent spa, an award-winning double rosette restaurant and 54 beautifully decorated en-suite bedrooms, including 3 junior suites, 6 executive rooms, superior, standard and single rooms, some with their own private balcony or terrace. The hotel is centrally located on the West Cliff and is less than 500m to the town centre, with all its bars, clubs and restaurants, the BIC, Pavilion Theatre, pier and beaches. Free WiFi, Free Parking and Free Membership of the Spa and Leisure Club await you. The Bluewater Spa offers 2 gymnasiums, an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna and a beauty and 3 massage therapy suites, to include a double. After a relaxing day in the Spa enjoy a fine dinner and top class wine in our award-winning, double rosette restaurant, Blakes, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by Ben Nicol, the Head Chef. The hotel was again awarded the highly coveted Silver Shield in 2013 by Green Tourism for Business for its contribution to the environment and local community. Trip Advisor has once again awarded the 2014 Certificate of Excellence to the Hotel, the Spa and to Blakes Restaurant. ... more   less 
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Also Known As:
Best Western Bournemouth
Bournemouth Best Western

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