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“A SHAME ONLY ONE NIGHT.”

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Best Western Plus The Connaught Hotel
Ranked #2 of 66 Hotels in Bournemouth
Certificate of Excellence
Eastleigh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A SHAME ONLY ONE NIGHT.”
Reviewed March 12, 2013

Stayed here meany times, As per all the comments about this Hotel, it only gets better. On arrival the reception area has been modernised,(lovely) Paul the manager recognised us straight away, and expalined there are meany more impovements. Went for Dinner and Nicky and a few of the staff also recognised us. I dont wont to go on but everything only improves.The team are a credit to You David.
Tony And Ju.. Ps: Cheltenham for 4 days i bet you are Glued.

  • Stayed March 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, March 15, 2013
I'd like to echo that sentiment Tony - hopefully you'll extend it on your next visit!! Didn't make Cheltenham this year as we were far too busy.

Best wishes and many thanks for the brilliant review.

David F Miller
Managing Director
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2,773 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (727)
Date | Rating
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English first
Fleet, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 11, 2013 via mobile

This is a return visit to this hotel,nothing has changed, if anything its got better. We stayed there for two nights. From the car parking to room, its a first class establishment. See you soon, if you have room

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LinSteve31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, March 12, 2013
Many thanks Lin and Steve for your super, 5 star review - short, sweet and very much to the point!! Looking forward to a return visit so hope to see you soon.

Best wishes

David F Miller
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gillingham, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 11, 2013

We stayed at the Connaught for my husband 70th birthday ,the room was wonderful spotless and very modern the bed was so comfy and the service was excellent,all that I had asked for to be done for my husband birthday was so perfect and the food was lovely had evening meal which were super, We felt the service and hotel was more better than the rating it is, as it is a beautiful wonderful place to stay excellent value,the pool area is smaller than other best westerns we have stayed at but it is still relaxing and lovely place to relax and chill .
The staff all work together the the feel of the place is so nice and the staff are so genuine that you feel as they do really want to please which i found better than the other places we have stayed,The hotel is a great place to stay good value for money and would reccommend

Room Tip: We had a balcony we loved it
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 349Han52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, March 15, 2013
Wonderful!! What more can I say Han. Thank you so much for your splendid review - we were all so delighted that your planned celebrations were such a success. Hope to see you all again soon.

Best wishes

David F Miller
Managing Director
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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 10, 2013

We booked this hotel as an overnight stop after seeing Harry Hill because of its central location and were very impressed with the friendly, smart and efficient staff. The hotel was clean and had a good homely atmosphere but was also modern in its decor. The ensuite was very well designed with an excellent large shower. We didn't have time to use the spa facilities but the breakfast was very tasty - good quality food and helpful waiters of which there were many - a nice change to other hotels which seem to constantly understaff their establishments. I would definitely recommend staying here.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Willingreviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, March 12, 2013
Thank you very much Willingreviewer for your "Great Experience" review. I was so pleased to read that we ticked all the right boxes for you and I hope you enjoyed Harry Hill as much as you enjoyed staying with us.

Best wishes

David F Miller
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weston super Mare, United Kingdom
Level Contributor
127 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed March 7, 2013

I stayed at the Connaught for two nights this week. The room was lovely, shame about the weather but in the summer the balcont would be great to sit out on in the evening. The rooms are nice, clean and well presented. I didnt eat there, but at breakfast, nothing was too much trouble with the maitre de suggesting other things I could have if nothing took my fancy. Lovely hotel, prompt and efficient check-in/check-out.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Nismo350z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, March 12, 2013
Many thanks Kevlead for your excellent review. See you again soon, I hope - when the weather is a tad better!!.

Best wishes

David F Miller
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 7, 2013

Stayed for a couple of nights short break. The welcome was good and the room was of a good standard with a king size bed ( we opted for the superior room) and a huge shower room. We used the pool and spa both days and they were good - although the second day the pool was cold. Breakfasts were very good as was the bar where we ate on the first evening. Staff were well trained and attentive at all times which was refreshing. The hotel was just a short walk to the shops and the seafront with some great cafe's on a sunny day! The only downsize was that it was quite noisy at night, you could hear other rooms and people in the car park outside.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roz V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, March 12, 2013
Thank you very much for your very complimentary "good qualityhotel" review Roz - being in the middle of Bournemouth has its obvious advantages but Saturdays can be a bit noisier than normal - as we are just off the main road it is probably much quieter than most. Hope to see you again.

Best wishes

David F Miller
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
Reviewed March 7, 2013

Just a one night stop this time,but i am sure i will return in the near furture.
Very friendly staff & very welcoming at point of contact the reception.
Room clean & tidy.Excellent breakfast selection.
Will return very soon.
Steve.T

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, March 12, 2013
Many thanks for your excellent review Steve and really delighted that we met all your expectations.

Best wishes

David F Miller
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus The Connaught Hotel

Property: Best Western Plus The Connaught Hotel
Address: West Hill Road | West Cliff, Bournemouth BH2 5PH, England (Formerly BEST WESTERN PLUS The Connaught Hotel)
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Bournemouth
#1 Romantic Hotel in Bournemouth
#1 Business Hotel in Bournemouth
#2 On the Beach Hotel in Bournemouth
#2 Family Hotel in Bournemouth
#2 Luxury Hotel in Bournemouth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Best Western Plus The Connaught Hotel 4*
Number of rooms: 54
Official Description (provided by the hotel):
This AA 4 star BEST WESTERN PLUS The Connaught Hotel is Trip Advisor's No 1 Bournemouth Hotel with a magnificent spa, an award-winning double rosette restaurant and 54 beautifully decorated en-suite bedrooms, including 3 junior suites, 6 executive rooms, superior, standard and single rooms, some with their own private balcony or terrace. The hotel is centrally located on the West Cliff and is less than 500m to the town centre, with all its bars, clubs and restaurants, the BIC, Pavilion Theatre, pier and beaches. Free WiFi, Free Parking and Free Membership of the Spa and Leisure Club await you. The Bluewater Spa offers 2 gymnasiums, an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna and a beauty and 3 massage therapy suites, to include a double. After a relaxing day in the Spa enjoy a fine dinner and top class wine in our award-winning, double rosette restaurant, Blakes, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by Ben Nicol, the Head Chef. The hotel was again awarded the highly coveted Silver Shield in 2013 by Green Tourism for Business for its contribution to the environment and local community. Trip Advisor has once again awarded the 2014 Certificate of Excellence to the Hotel, the Spa and to Blakes Restaurant. ... more   less 
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Also Known As:
Best Western Bournemouth
Bournemouth Best Western

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