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“Home away from home feel. Perfect sea-view location.”

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Hallmark Hotel Bournemouth Carlton
Ranked #35 of 66 Hotels in Bournemouth
Amsterdam, The Netherlands
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Home away from home feel. Perfect sea-view location.”
Reviewed May 12, 2013

We were 6 to visit family in Bournemouth and stayed 3 nights from May 9th at the Menzies Carlton hotel. I stayed in a double room on the 1st floor with beautiful sea views. Other members of our party stayed on the 2nd and 3rd with equally stunning views. We arrived late on the Thursday evening to an incredibly warm welcome, I even received a call from reception to make sure I had found my room ok. We couldn't have been better looked after by the hotel's staff over the 3 days, so high marks for the friendly staff that gave quite a home-feel of the hotel.

The hotel rooms were very clean and spacious (I had one with a small balcony which was an added bonus).

There was a great selection of food at the buffet breakfast, frequently refilled which has proven to be a pet-peeve of mine when not done at other hotels I've stayed at. The bar food was also of a very high standard and I was impressed by the gastro-pub type presentation and, more importantly, taste of the food (highly recommend the fish and chips and house burger).

The location is perfect - within easy walking distance to the city centre, and needless to say, a stone's throw from Bournemouth beach (right in front of the East Cliff lift down to the beach or a walkway for those who prefer). I didn't try any of the spa or fitness facilities so I cannot comment.

Much credit to General Manager, Philip Barton, and his team for the high standards maintained at the hotel. The entire experience would definitely make the hotel a clear choice for the next visit to Bournemouth.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Oddles_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (309)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Maidstone, United Kingdom
Level 5 Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 12, 2013

We stayed on a Saturday night and the hotel was pretty busy with a large wedding party. Our double room with sea view was lovely, great balcony and view, good facilities, bright / airy and a very comfy bed. The hotel bar is pleasant with some good choices plus cocktails on offer and staff were professional despite the stresses of the wedding. The hotel has a good indoor pool, Jacuzzi, Gym and sauna and the guy that manages this area is an absolute diamond ie relaxed, bubbly, helpful and chatty.
Breakfast is informal and you can help yourself to hot food as well as cereals etc, this is great as these days many hotels are so frugal with their portions for the full English, but at the Carlton you just help yourself - taste great too.
The hotel is situated opposite the beach and it is only about a 15 minute walk to the town centre, the walk to town is easy, but be warned the walk back is all uphill and pretty steep too. Overall I would not hesitate to recommend Menzies Carlton as a fine place to stay.

Room Tip: Go for double room with sea view
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  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
1 Thank sillysamosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shrewsbury
Level 4 Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed May 11, 2013

When you're coming from the far north, this place ain't easy to find. Having arrived at East Cliffe, the hotel was round the corner, and the car park further round the corner. However I finally found it. I parked, went in the back door, round to the imposing front where I booked in. I explored the bedroom and the public rooms - I was impressed by what I saw .- happy, happy - I stayed. This is a big hotel made cozy by the staff - and they do a great job ! The hotel was somewhat expensive but it is on the seafront ! It always April cold and drizzly - not many tourists. I'll come again for the next conference ( however boring...)

Room Tip: Be nice to Reception Staff !
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  • Stayed April 2013, traveled on business
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Helpful?
1 Thank tonyeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stansted
Level 5 Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 7, 2013

Couldn't get a better view from our seaview suite, room was large and lovely. More than enough room for 2 adults, 2 children and one great dane! Staf v friendly and helpful. we ate out but breakfast was fab, buffet with lots of choice and fresh. Highly recommend this hotel. Spa small and could do with upgrade.

Room Tip: book a suite
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  • Stayed May 2013, traveled with family
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    • Cleanliness
    • Service
Helpful?
1 Thank carlyp123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stevenage, United Kingdom
Level 5 Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 28, 2013 via mobile

I thoroughly enjoyed my stay here. The rooms were spacious, the staff helpful, the breakfast nice, the water hot and the parking FREE! Close distance to the town and very close to the beach. We stayed here as part of a stag booking and all of us have said we would love to come back and bring our families etc.

Stayed April 2013, traveled with friends
Helpful?
1 Thank Dan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Level 3 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 22, 2013

We have been coming to this great Hotel for many years and just love all the wonderful
reception staff, Kim especially who is always so kind and helpful at all times and brilliantly
patient with guests and is a wonderful reception Manageralso Patricia and Sheila. The Restaurant
Manager Egor is always very attentive with all guests and runs the Restaurant very smoothly.
The food is delicious with spotless kitchens and top award winning chef Richard with Matt and
Andy all preparing wonderful meals with amazing presentation. The waiters and waitresses work
very hard ensuring all guests top class service in particular wonderful Justyna who is always warm and welcoming and looks after us all. The Manager Philip is the best Manager the Carlton
has ever had and improved the quality and always there to help with warmth and kindness always. Philip is an asset to the running of this Hotel, and we thank him for making our stay so enjoyable, relaxing and second to none. All in all this Hotel the best in Bournemouth with top class
five star service at all times. Thank you all for making our stay perfect always. Love, Lewis family

Room Tip: Sea View rooms are the best.
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  • Stayed April 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roddox12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxfordshire
Level 6 Contributor
120 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed April 14, 2013

Had the weekend at this hotel with a party of friends the staff, food, accommodation and atmosphere were brilliant I would recommend this hotel if you want to plan a weekend visit to Bournemouth the only let down was the weather which unfortunately there is nobody able to help with this matter

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mo_jones41_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hallmark Hotel Bournemouth Carlton

Property: Hallmark Hotel Bournemouth Carlton
Address: East Overcliff Drive, Bournemouth BH1 3DN, England (Formerly Menzies Carlton Hotel)
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Bournemouth
#14 Luxury Hotel in Bournemouth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hallmark Hotel Bournemouth Carlton 4*
Number of rooms: 76
Official Description (provided by the hotel):
4 star stunning hotel on Bournemouth's cliff-top, offering traditional stylish rooms, many with sea views. Award winning restaurant, bar, indoor and outdoor swimming pools, steam room, sauna, and beauty treatment rooms. An easy walk down the zig zag path to the golden sands, and 5 minutes walk to the town centre. ... more   less 
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Also Known As:
Menzies Carlton Bournemouth
Hotel Menzies Carlton
Carlton Hotel Bournemouth

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