We were dining the same evening as this party of six. We were close enough to hear the response to their complaint,which wasn't voiced until they received their bill. They were told if they had commented at time,the steak would have been replaced. They were offered a very generous discount which was accepted. In our opinion the situation was dealt with professionally and with discretion. At no point was anyone rude or abusive to anyone in this party.
Well done legends.
We will be back.
See you soon.
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