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“a luxury apartment”
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Very good
19 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Torquay, English Riviera, Devon, England

Reviews from our community

Very good - based on 19 reviews
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Reviews from our community

Date | Rating
  • English first
  • German first
  • Any
English first
English first
German first
Any
English first
Armstrong...
Consett, United Kingdom
Level 5 Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“a luxury apartment”
Reviewed December 27, 2014 for a stay in April 2014

We stayed here for 5 nights in april & thoroughly enjoyed it. Apartment was beautifully equipped, the master bedroom stunning & my mother was thrilled with her bedroom. Obviously the views are spectacular, sitting on the swing with a glass of wine was the highlight of the day. We were pre notified of the building work & the builders were very unobtrusive. No trouble parking in the allocated bay. We visit torquay every year to see family & would definitely use it again.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianne d
Somerset, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“stay away”
Reviewed December 19, 2014 for a stay in December 2014
5
people found this review helpful

I stayed at this property as a guest

Cold and dark property, with poor lighting & plastic plants and the smell of damp as this is classed as a basement flat.

Good size property filled with dirty faulty old & worn sofas, cheep leather style plastic dining chairs and wobbly glass table.

1960s bed side tables, dusty wood effect floor and en-suite with faulty lights.

Stunning view over sea & torquay with the air filled of dust from workmen busy banging away next door.

Faulty Wi-Fi & 1990s T.V

Very small patio with unsafe rusty swinging stained seat.

Rude owner, rude management.

My advice is simple, stay away.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
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Service
Liked best: packing to come home
Liked least: The whole few hours we spent there.
Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graham C
Torquay, United Kingdom
Level 4 Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“An army of happy guests can't be wrong”
Reviewed December 18, 2014 for a stay in December 2014
2
people found this review helpful

The review "do not book" is as misleading and disgraceful as are the authors. We invited them to move to the Riviera Apartment from Riviera Mews where they were staying, because Riviera Mews was pre-booked and they want to stay on. They left the Mews in such a mess that we were more than happy to give them all their money back rather than risk the Apartment being abused in the same way. As they weren’t permitted to stay any more than a few hours in the Apartment, whilst we discussed the situation and risks to the property with the cleaners, their review is ridiculous an no more than malicious rubbish. Please read the other reviews on Blue Chip Holidays of the guests who stayed in the Apartment Riviera Mansion

Traveling group: Solo Traveler
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie J
Level 4 Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“DO NOT BOOK”
Reviewed December 11, 2014 for a stay in December 2014
4
people found this review helpful

I booked this holiday home direct with the owner who seemed ever so friendly when taking our payment for a 7 night stay, however this soon changed and we left after few hours of being there.

Poor security for property, was told its best to leave the main door key in the door and just use the outer door with key code to gain access, this code is the same for everyone.

A new refurbished apartment, but lacking to detail as was thick with dust in alot of areas, some lights did not work, other lights blew & sparked when turned on, old style T.V, Sofas was well worn and extremely uncomfortable, big spaces filled with nothing but coldness, dining table and chairs very basic, stained cups and plates, master bedroom bed mattress good but the single mattress x 2 was horrific, master bedroom ceiling fan was dirty and when on was wobbling and looked unsafe, dirty tea towel.

There was Builders next door that we was not told about, very noisy and using heavy machines that blocked the road.

On making a complaint the owner of the property was extremely rude, who later text me to say sorry as he was having a "bad day".

A lady who took over the complaint was helpful and refunded us the full amount paid and we packed our items and left.

This property could be a gem but fails in so many areas.

Do not waste your hard earned money here, look and book else where.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Nice view.
Liked least: Bad attuide of owner.
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miez99310
Arnstadt, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 24, 2016 for a stay in April 2016
Google Translation
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Erweitertem Familienkreis
Would you recommend this hotel to a friend?   Yes.
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Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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