we went last Summer (2013) for a holiday with my son then aged 1 and nephew then aged 2, it was a Sun holiday so we were not expecting anything lavish. Prior to arrival i called and advised i would like to be located close to facilities as we had two pushchairs and i was not able to lift alot of heavy things and walk too far due to medical condition.
They confirmed we were allocated a standard carvan and that my request would be accommodated as best possible - i was happy with this until...
We arrived were allocated an apartment in the apartment block we were on the second floor and it stank of stale smoke and damp! immediatly i went back to question this and advise i was not well enough to climb the stairs with both children and pushchairs and there was no lift i complained about the balcony as the flooring was peeling away and completely unsafe for little children to be on
They were extremley rude to me and my other half demanded that we saw the manager who eventually re located us to a caravan closer to facilities, this was a much better standard but was still tired and run down.
We used the park on site this was actually ok apart from rubbish stewn everywhere, we didnt use the entertainment nor the penny machines but the whole area this was located in was tired, run down and very tacky
i would not reccommend this to anyone i know nor will i return - we did have to pay to be allocated in the caravan afterwards but i complained and got this back afterwards
its in an ok location if you drive out to things but thats about it.
- Official Description (provided by the hotel):
- It was the Vistorian's who coined the phrase 'the English Riviera', likening this stunning 22 mile stretch of Devonshire coastline to its French equivalent. And with its balmy weather, sub-tropical plants, gastronomic delights and colourful waterfronts, it's easy to see why. So where better to spend the summer than at Torquay holiday park, close to all the Riviera's finest attractions. * A lively park in a country hillside setting * Stunning views towards nearby Torquay * Close to Brixham and Paignton seaside resorts * Blue Flag beaches just three miles away * Fantastic Showtime Entertainment ... more less
- Also Known As:
- Torquay Holiday Park Hotel Torquay
- Parkdean - Torquay Holiday Park Devon