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“fantastic hotel”
Review of The Montana

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The Montana
Ranked #31 of 149 Torquay B&B and Inns
Certificate of Excellence
Devon
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“fantastic hotel”
Reviewed April 19, 2009

I stayed at the montana hotel in torquay on the 18th april after being a bridesmaid for the day. I stayed in a family room with my mum and dad.
The hotel is fantastic, the is nothing to fault about it, the owners was very friendly. Bedrooms was excellent. Breakfast was also very good, cooked to order, lots of choice.
I would recommend this hotel to anyone.

  • Stayed April 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DevonMickey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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100 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Bristol, UK
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 28, 2008

Myself and my Girlfriend enjoyed a glorious stay at the Montana, and we must say that the management were both pleasant and, at best, a riot!

We spent a lovely week amongst the splendors of the English Riviera, and the hotel itself served as a gateway to the many other activities available through out Torquay, with a vast expanse of brochures and guides available via the lobby.

Glen and Karen made us feel most welcome, and were happy to accommodate our needs, and the rooms were both tidy and spacious, with ample room for a young couple.

I suggest the young lady below should refrain from taking fellas back to a family orientated hotel rather than use the anonymity and distance of an internet site to air her grieviences.

A wonderful stay, and a wonderful hotel, highly recommended!

  • Stayed June 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Brist0l_Nick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wiltshire
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 15, 2008

Would recommed the Montana for either a short stay or a weeks holiday with the family, we will definately be going back the next time we are in Torquay.

Had a fantastic stay. Great location, short walk and your into town or at the beach. Bus stop round the corner. Came by train, a couple of minutes in a cab.

Breakfast was one of the best we have ever had staying in a hotel and cooked to order.

The couple who run the Montana were lovely and very friendly Even though they were fully booked and very busy didn't mind me asking about places to visit, how to get there. They had the time for me and I can be demanding.

They recommended a couple of really good restaurants to eat in (Amigos worth a visit).

They do have a bar on site which we found very reasonable and very handy and yes we did enjoy a couple before going out.

  • Stayed July 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WiltshireTan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
worcester
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 3, 2008

We went for a girlie night out in Torquay. we booked the Montana and on arrival the management was really pleasant and told us we could come and go as we pleased. We got ready and went on our night out. Obviously as we were out on a girlie weekend we got back to the hotel early hours in the morning. The following morning going down for breakfast we were asked what we wanted for breakfast by the management. After replying, in front of the whole dining room she should at us as if we were children, well in fact you wouldnt even have talked to a dog like we got spoken to and was asked to apologise about the noise and comings and goings in the night. She abused and slandered us in front of the whole dining room full of guests for about 5 minutes then asked us to leave. It was embarrassing for us and the other guests. It is just bad management , if they had a problem they should have had a quite word with us and they should have definitely made their policies more clear. We didnt think we were noisy at all in fact. I would not recommned going to this hotel. The management are arrogant and absolutely abusive and i would steer anyone away from booking here. It was disgraceful how we were treated!

Stayed May 2008
Helpful?
10 Thank joanworcester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hannah L, Manager at The Montana, responded to this review, October 5, 2016
Hello Joan, we are the new owners of The Montana and would like to send our sincear apologies for your experience back in 2008. We took over The Montana in May 2016 and we pride ourselves in making our guests feel welcome and it saddens us to think you were not treated this way by our predecessors. We would very much like to welcome you and your friends back to our guest house and hopefully change your opinion on how The Montana is now run. Best wishes, Hannah, William and Charlie x
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Montana

Property: The Montana
Address: 21 Belgrave Road, Torquay TQ2 5HU, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Free Breakfast Free Parking
Hotel Style:
Ranked #31 of 149 B&Bs / Inns in Torquay
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Montana 3.5*
Number of rooms: 7
Official Description (provided by the hotel):
Great Reviews, Great Food , Great Place. we could be just what you're looking for. The Princess Theatre is also just a short stroll away & offers many of the latest Musicals, Comedians and pre-theatre dining. A warm welcome always awaits you. The Montana is a beautiful Victorian building offering quality bed and breakfast accommodation, situated 500 metres from Torquay's beachfront, and one of the closest establishments to the Riviera Conference and Leisure Centre, and a short stroll to the harbour with its many cafes, restaurants and bars. It is an ideal base for exploring any of the attractions of The English Riviera. We could be just what you're looking for. The Princess Theatre is also just a short stroll away & offers many of the latest Musicals, Comedians and pre-theatre dining. A warm welcome always awaits you. We are also only 500 metres from the South West Coastal Path for the more energetic among you. We offer FREE pick up and drop off to rail/coach stations. There is FREE on road parking available in the surrounding area, and a reasonably priced pay & display car park within a few yards. Enjoy one of our delicious Award Winning full english breakfasts or for the smaller appetite we have many more options available. We are delighted to be able to comfortably cater for those with Gluten Free Breakfast requirements and this has seen us recommended on the Coeliac UK website by guests who have been especially happy with what we can offer. Special offers always available especially mid September - December & January - March, check our pages or if you can't find what you are looking for we are always happy to accept e-mail or telephone enquiries. Our philosophy is to make your stay as comfortable as possible and offer all of those extra personal touches. We are a completely family run business, and pride ourselves on good home cooking, using fresh locally sourced produce where available. Whether you need a relaxing break for the two of you or coming on holiday with the children, we can provide what you're looking for, with Standard Double Rooms, spacious Superior Rooms, with some rooms big enough to accommodate an extra bed or travel cot. The Montana retains many of its original features, and we are continually refurbishing all areas of the building whilst retaining some of its original charm. ... more   less 
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Also Known As:
The Montana Torquay, Devon

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