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“disappointing”
Review of The Coppice

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The Coppice
Ranked #12 of 87 Hotels in Torquay
Certificate of Excellence
Derby, United Kingdom
2 reviews
“disappointing”
Reviewed September 23, 2010

we were looking forward to this stayat the coppice,but what a disappointing hotel it was.the room was clean,but very basic, no nice little touches like shower cap shower gel or shampoo ,no hair dryer was provided in the room, the biggest letdown was the food,who wants to be served tinned chicken roll ,or shaped fish in breadcrumbs posing as haddock with a taste not resembling fish at all.we refused to eat in the hotel again and went out to eat at local restaurants. im afraid this one hotel we will give a miss to in the future.

  • Stayed September 2010, traveled as a couple
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Helpful?
Thank jojo187048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
coppicehotel, Owner at The Coppice, responded to this review, October 4, 2010
I rarely comment on reviews as I believe most are fair & unbiased, but there are complete untruths contained in this report which have to be addressed.
We do not, and never have, served either “tinned chicken roll” or “shaped fish” (whatever that is). Our Chefs use only fresh meat & poultry with an emphasis on locally sourced produce. We have an excellent reputation for the meals we provide & we are extremely popular because of it. Our recent VisitBritain assessment placed us overall within the 4 star category & this included food sampling & menu inspection by an experienced quality standards inspector.
This review & the previous one are suspiciously similar & are totally at odds with the many positive reports over the same period. Trip Advisor is not a platform for malice or lies. Every hotel may receive negative comments but they should always be truthful & balanced if any credibility is to be given to the reviewer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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445 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • English first
  • Any
English first
england
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 18, 2010

room good nice view of trees spacious bathroom area very clean Easy for public transport there endeth the good news food very sub standard meals timed and served in an hour not ideal for relaxing atmosphere dining room hectic staff almost running to serve food.We were refused request for a glass for use in room told to use toothbrush plastic container definatly room for improvement.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank jeanette023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livingston, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 15, 2010

We stayed for a week in the Coppice hotel. Sid and Jenny were very welcoming and the service and the cleanliness of the hotel was excellent. The meals were all served efficiently by friendly helpful staff and were always piping hot with a good choice on the menu. The hotel is ideally situated on a main bus route which made touring of the area easy to do. We will definately return to the Coppice hotel on our next trip to Torquay.

  • Stayed September 2010, traveled as a couple
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Helpful?
Thank Grann21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tottenham,LONDON
1 review
Reviewed September 14, 2010

Very well run establishment ,sid & jenny proprietors were a lovely couple and very helpful as were all the staff, the service was out of this world , the rooms were very comfortable clean and spacious food was to die for all home cooked and plenty of it the bar was very nice and the entertainment was very good every night. the place was quite easy to get to and from by bus all in all it was one of the best holidays we have ever had.

  • Stayed September 2010
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Helpful?
Thank yogi6574
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 22, 2010

We recently stayed at the Coppice in apartments adjacent to the main hotel. They were very clean, tidy and modern. The staff were very friendly and the owners more than welcoming.

The indoor pool was great and also the steam room. Unfortunately we could not get the jacuzzi to warm up but that was a minor problem. The gym was very basic but we did not expect much more. Food was of a very good standard especially the breakfast and deserts!

Overall beautiful hotel in a very nice location (apart from the big hill) would recommend and would return in the future!

  • Stayed August 2010, traveled with family
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Helpful?
Thank mattyboykop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walkerburn, United Kingdom
1 review
Reviewed August 3, 2010

excelent hotel staff very helpful good entertanment program laid on never had a dull night rooms very clean food good large choise would recomend it to anyone cant wait to go back carol and david scottish borders

  • Stayed July 2010
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Helpful?
Thank wallacecd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North East
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 2, 2010

My wife and I have just returned from an exellent week at the Coppice hotel.
From arrival to departure we couldn't find a fault Rooms clean, serviced daily, food, good choice and good value. The only down side is you may put on a couple of pounds with the Puddings. There are 2 swimming pools one outside and the other indoors where there is also a steam room and spa.
Within easy reach of Torquay/Babbacome there is always something to do. We would not hesitate to reccomend it.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank birdmanNorthEast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Coppice

Property: The Coppice
Address: Babbacombe Rd. | Torquay, Torquay TQ1 2QJ, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Best Value Hotel in Torquay
#8 Business Hotel in Torquay
#9 Luxury Hotel in Torquay
#12 Romantic Hotel in Torquay
#16 Family Hotel in Torquay
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Coppice 4*
Number of rooms: 40
Official Description (provided by the hotel):
The Coppice is an elegant Victorian Mansion House set in beautiful award winning gardens. Ideally situated near both Torquay and Babbacombe beaches, it has long been a favorite with families, couples, private groups and the business traveler. All bedrooms are bath/shower en suite with digital colour television, in house phone, hair dryer and hospitality tray. Hotel facilities include private parking, large bar/lounge, complimentary WiFi, outdoor Mediterranean pool, indoor heated pool, spa pool, sauna and mini gym. ... more   less 
Also Known As:
Coppice Hotel Torquay
The Coppice Torquay, Devon

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