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All reviews fresh milk honesty bar lovely hotel biscuits bottled water on arrival cup of tea warm welcome full english little extras first class top floor nothing is too much trouble enjoyable stay perfect hosts lovely room second to none
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Reviewed January 29, 2013

Stayed two nights in the Shirley and it was a nice stay. Couple running the hotel were very friendly and helpful giving advice on the places to eat etc. Room very clean and great standard and the hotel is excellent inside with pleasant grand Victorian interior. Nice picture of steam Engine on the stairs wall, but need more !

Cooked breakfast was tasty and nice choice of breakfast items. Hotel is just 10 minutes walk down the hill into the center. Road is quiet but only a small amount of parking onsite. Would stay there again if going to Torquay.

Finally remember Vote UKIP for Britain to leave the EUSSR ! James and Olga

  • Stayed: January 2013, traveled as a couple
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Thank James F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this reviewResponded February 3, 2013

Thank you for your great review. It was nice that you wanted to spend your special weekend with us and we are thrilled that you had such a great weekend. Moo the cat is especially missing Olga !!!!! We look forward to welcoming you both again soon.

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Reviewed January 2, 2013

We have recently come back from yet another stay at the Shirley and it was as good if not better than the first visit. Debbie and Garry both remembered our names and welcomed us as if we were old friends.
The room was lovely and clean the breakfast was very well presented and tasted lovely. Garry was very helpful with advise and info on local attractions and buses. I am looking forward to booking again in the spring for yet another bit of heaven.

  • Stayed: November 2012, traveled as a couple
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Thank nick j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this reviewResponded January 4, 2013

Thank you for you kind review. It's really nice when guests choose to return and see us once again. We are very proud of our reputation at 'The Shirley' and we always strive to make everyone's stay a pleasing and enjoyable experience. It will be great to welcome you both back again this coming Spring.

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Reviewed January 2, 2013

This was our second visit to the Shirley having visited 18 months earlier and I am pleased to say it is still one of the best places we have ever stayed in. Not only is the location ideal (2 mins from bus stop and 5 mins walk from town centre), but the service and food is outstanding. It was also nice that our hosts remembered us from our previous visit and we were welcomed with fresh tea and coffee on arrival.

We stayed for as a birthday/New Year treat and I was greeted with a breakfast surprise of a decorated table, balloons, card, badge and champagne. In the evening we were provided with a delicious buffet and fun quiz to bring in the New Year.

We stayed in room no.4 which has a lovely shower so book this one if you can. The introduction this time of a guest fridge with fresh milk for tea/coffee was a very welcome and clever addition. The whole place is spotless and the bedding and towels were clean and high quality.

Debbie and Garry always do what they can to make your stay perfect and we will definitely be back in 2013.

Room Tip: We always book room 4 which is the most expensive but does have the nicest en-suite.
  • Stayed: December 2012, traveled as a couple
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Thank Perktwiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this reviewResponded January 4, 2013

Thank you very much for your very kind and thoughtful review. We are so pleased that you both visited us again. It was good to know that you enjoyed yourselves. We also really enjoyed putting on the quiz for everyone. It's nice to know that our efforts were appreciated.

Debbie is the brains behind the catering side of things and she has always taken so much care and pride in the selection, preparation, cooking and presentation of the food at 'The Shirley'. We have our Breakfast Award and are really proud to tell people about it though Debbie's cooking.

Thank you again and we look forward to seeing you both soon.

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Reviewed January 1, 2013

A group of 8 friends stayed for our annual Christmas gathering. The Shirley was perfectly located an easy walk to everywhere. We stayed for 2 nights and our room was lovely, lovely linen and towels. Debbie and Gary were superb hosts and breakfast was very tasty, great bacon. Although some areas need updating the house is constantly being refurbished and will be smashing when finished. Would definitely recommend and will return. Thank you Debbie and Gary.

  • Stayed: December 2012, traveled with friends
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Thank Dawn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this reviewResponded January 4, 2013

Thank you for your wonderful review. We're so glad that you all had a great time. We really enjoy what we do and were so glad to make your weekend go with a bang !!!

The building was built in 1888 and we are constantly updating the rooms etc as finances allow. We take great care when decorating of choosing the furniture and fittings for 'The Shirley'. Debbie is the one with the eye for detail on this.

As far as the laundry is concerned we have always made sure that we have only used the best Egyptian Cotton products. They are regularly replaced and the cleaning of linen is carefully monitored.

Once again thank you all so much for your kind words and we hope that we can welcome you all again in the not too distant future.

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Reviewed December 22, 2012 via mobile

I stayed at the Shirley Hotel again whilst visiting family for a brief Christmas stay over. The Shirley Hotel know how to accommodate individual situations ... whether it be a relaxing break, visiting family or touring the bay, Garry and Debbie will help you achieve your reason for visiting. Garry and Debbie are born to be hoteliers, with an immense amount of generosity, compassion, and desire to help you enjoy your stay. I'll be booking my future family visits around their availability.

  • Stayed: December 2012
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Thank ChristopherThackray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this reviewResponded December 23, 2012

Thank you so much for your wonderful and thoughful review. We do try so very hard to give all of our guests a reason to want to return. We never forget that every guest has very different and varied individual needs and expectations. If something is within our power we will most certainly find a reason to accommodate it.

Our moto at 'The Shirley' is, has been and always will be 'It's the little things that matter'. We are really pleased that you chose to stay with us again and we look forward to seeing you back at 'The Shirley' next year. Thank you again.

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