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All reviewsfresh milkhonesty barlovely hotelbiscuitsbottled wateron arrivalcup of teawarm welcomefull englishlittle extrasfirst classtop floornothing is too much troublegreat hostsenjoyable staylovely roomsecond to none
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Reviewed January 2, 2013

This was our second visit to the Shirley having visited 18 months earlier and I am pleased to say it is still one of the best places we have ever stayed in. Not only is the location ideal (2 mins from bus stop and 5 mins walk from town centre), but the service and food is outstanding. It was also nice that our hosts remembered us from our previous visit and we were welcomed with fresh tea and coffee on arrival.

We stayed for as a birthday/New Year treat and I was greeted with a breakfast surprise of a decorated table, balloons, card, badge and champagne. In the evening we were provided with a delicious buffet and fun quiz to bring in the New Year.

We stayed in room no.4 which has a lovely shower so book this one if you can. The introduction this time of a guest fridge with fresh milk for tea/coffee was a very welcome and clever addition. The whole place is spotless and the bedding and towels were clean and high quality.

Debbie and Garry always do what they can to make your stay perfect and we will definitely be back in 2013.

Room Tip: We always book room 4 which is the most expensive but does have the nicest en-suite.
  • Stayed: December 2012, traveled as a couple
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Thank Perktwiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this reviewResponded January 4, 2013

Thank you very much for your very kind and thoughtful review. We are so pleased that you both visited us again. It was good to know that you enjoyed yourselves. We also really enjoyed putting on the quiz for everyone. It's nice to know that our efforts were appreciated.

Debbie is the brains behind the catering side of things and she has always taken so much care and pride in the selection, preparation, cooking and presentation of the food at 'The Shirley'. We have our Breakfast Award and are really proud to tell people about it though Debbie's cooking.

Thank you again and we look forward to seeing you both soon.

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Reviewed January 1, 2013

A group of 8 friends stayed for our annual Christmas gathering. The Shirley was perfectly located an easy walk to everywhere. We stayed for 2 nights and our room was lovely, lovely linen and towels. Debbie and Gary were superb hosts and breakfast was very tasty, great bacon. Although some areas need updating the house is constantly being refurbished and will be smashing when finished. Would definitely recommend and will return. Thank you Debbie and Gary.

  • Stayed: December 2012, traveled with friends
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Thank Dawn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this reviewResponded January 4, 2013

Thank you for your wonderful review. We're so glad that you all had a great time. We really enjoy what we do and were so glad to make your weekend go with a bang !!!

The building was built in 1888 and we are constantly updating the rooms etc as finances allow. We take great care when decorating of choosing the furniture and fittings for 'The Shirley'. Debbie is the one with the eye for detail on this.

As far as the laundry is concerned we have always made sure that we have only used the best Egyptian Cotton products. They are regularly replaced and the cleaning of linen is carefully monitored.

Once again thank you all so much for your kind words and we hope that we can welcome you all again in the not too distant future.

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Reviewed December 22, 2012 via mobile

I stayed at the Shirley Hotel again whilst visiting family for a brief Christmas stay over. The Shirley Hotel know how to accommodate individual situations ... whether it be a relaxing break, visiting family or touring the bay, Garry and Debbie will help you achieve your reason for visiting. Garry and Debbie are born to be hoteliers, with an immense amount of generosity, compassion, and desire to help you enjoy your stay. I'll be booking my future family visits around their availability.

  • Stayed: December 2012
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Thank ChristopherThackray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this reviewResponded December 23, 2012

Thank you so much for your wonderful and thoughful review. We do try so very hard to give all of our guests a reason to want to return. We never forget that every guest has very different and varied individual needs and expectations. If something is within our power we will most certainly find a reason to accommodate it.

Our moto at 'The Shirley' is, has been and always will be 'It's the little things that matter'. We are really pleased that you chose to stay with us again and we look forward to seeing you back at 'The Shirley' next year. Thank you again.

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Reviewed December 16, 2012

We booked the Shirley for the night before our anniversary. We met Debbie and Gary just as we arrived. They were very welcoming and so friendly. Our room was warm and very comfortable. I had forgotten when I booked the room that I had said we were coming for our anniversay. When we entered our room, there was a bottle of Champagne in a cooler with 2 glasses. Such a lovely thought and so lovely to drink. We sat with Debbie and Gary and watched some of 'Strictly' before we went out for the evening, The breakfast was excellent and nothing was too much trouble. On the whole, a really good time at the Shirley. Would recommend it.

  • Stayed: December 2012, traveled as a couple
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Thank Diana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this reviewResponded December 23, 2012

Thank you for your lovely review. We are so happy that we were able to make your special occasion memorable. We love to get to know all of our guests and feel privileged that you chose to stay with us.

We really hope that you will chose to visit us again soon. Once again, thank you.

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Reviewed December 4, 2012

We had 3 great days at the Shirley with Debbie and Gary. The breakfast was unbelievable, Debbie even did me 'Dry fried' mushrooms 'cos I'm on a diet! All the Ingredients were locally reared or grown and very very tasty. The bedrooms were very comfortable with all amenities and even fresh milk in a small fridge on the landing. When we arrived we were given a lovely cup of coffee straight away and our luggage was carried to our room, which doesn't often happen in England. We'll be going again in the future without a doubt. This is the place to go in Torquay and it's near to the harbour but in a nice quiet location.

Room Tip: If you find difficulty climbing stairs, ask for the first floor.
  • Stayed: November 2012, traveled with friends
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Thank aloitious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this reviewResponded December 23, 2012

Thank you very much for taking the time to share your experience on TripAdvisor. We take a lot of pleasure in making sure that our guests feel welcome and in ensuring that they all enjoy their time at 'The Shirley'. It's nice to know that all our efforts are appreciated. Once again thank you for your thoughts.

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