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“Welcoming”
Review of Shirley Hotel

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Shirley Hotel
Ranked #27 of 149 Torquay B&B and Inns
Certificate of Excellence
Reviewed October 1, 2012

The welcome received was as if we were family and not just paying guests. The cup of tea on arrival was a thoughtful gesture and was gratefully appreciated. The room we stayed in was clean with all the facilities you would expect (kettle, hairdryer, etc.) and the en-suite facilities nicely appointed with shampoo, shower gel, emergency sewing kit, etc. supplied (a nice touch). This establishment has a licence so if you need an appetiser before setting off for an evening out everying is too hand. Gary and Debbie are wonderful hosts and we would definitely recommend The Shirley to our friends. The only slight downside to The Shirley is the fact it is not suitable for anybody with a great deal of disability as there are steep steps to the front door and the rooms are all situated on the upper floors of the hotel. Our overall view would be one of excellence!!

  • Stayed: September 2012, traveled as a couple
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Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this reviewResponded October 5, 2012

Thank you for taking the time to write a review. We are so pleased that you enjoyed your stay with us.

As I have responded to our guests in previous reviews, at 'The Shirley' we really do try to provide those extra little touches for our guests, like the sewing kits, shoeshine etc. If there is any way that we can enhance the overall guest experience then we shall continue to do so.

We are aware that the building is not really suitable for guests with mobility issues. We have tried to add extra handrails where possible. The problem is that with a building of this age (built in 1888) some things such as ramps etc are near on impossible to fit, but we will always try to accommodate wherever possible. The only thing that we can't really infuence is the hill.

Anyway we are really pleased that you feel that you can recommend 'The Shirley' to friends and family and we do hope that you yourselves will visit us again in the not too distant future.

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387 - 393 of 657 reviews

Reviewed September 30, 2012

We have now visited the Shirley twice and we were very happy with our stay on both occasions. Our host was very welcoming offering a cup of tea on arrival on both occasions, a truly nice touch.
The rooms were clean, spacious, comfortable and nicely decorated. What really impressed me was having water fountains on both floors along with a supply of fresh milk in a fridge on one of the floors something I have never found in the bigger brand name hotels. Breakfast was very nice, a good variety of items well cooked. A lovely stay will definitely stay here again when we are next in the area.

  • Stayed: September 2012, traveled as a couple
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Thank Kim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this reviewResponded October 5, 2012

Thank you for your lovely review. We are very thankful for your very kind words and thoughts.

We will always offer our guests a cup of tea or coffee on arrival and people always seem grateful for this, especially if the journey has been rather tiring.

We have recently added the individual jugs of fresh milk per room and have found them to be very popular. Providing added value for our guests is very important to us and we are always looking to go that 'extra mile' for all of our visitors.

Thank you once again and we look forward to seeing you on your third visit.

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Reviewed September 21, 2012

This was our first stay in Torquay and our first stay at The Shirley Hotel.Hosts Garry and Debbie are a lovely couple,they made us feel very welcome on arrival with a pot of tea and informal chat about the hotel and surrounding area.We stayed in a family room with a good view out to sea.The room was very clean and had coffee,tea and biscuits and bottled water which were all re-plenished on a daily basis.plenty choice of tasty food for breakfast(full English was very very good).While on our holiday,we visited Dartmouth and Salcombe,these were outstanding and definitely worth a visit.
We would recommend this hotel to family and friends.Thank you for a lovely 3 night stay, hopefully we will return in the future.

  • Stayed: September 2012, traveled with family
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Thank Gary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this reviewResponded September 23, 2012

Thank you very much for taking the time and effort to review 'The Shirley'. We are so glad that you enjoyed your stay with us. It was also a bonus to have the excellent weather that we enjoyed during your visit.

One thing that we do try to do with all of our guests is to chat and share our recommendations for restaurants etc over a nice cup of tea or coffee on arrival. I'm really glad that these tips really helped you to get the most out of your visit. Hopefully it won't be too long before you return to us for another visit.

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Reviewed September 18, 2012

We had a wonderful stay at the Shirley, we were treated like family. The views from our window where beautiful, rooms were clean, tidy and our stay was a home from home. The weather was fantastic so we made good use of the facilities including the pool! Would recommend to couples, families and our friends. The breakfast was outstanding! We will be staying again. My husband and I work very hard and don't get very many breaks, but if we get a few days off we will return to the Shirley. Thanks to Gary & Debbie for making our short break fabulous, they were able to recommend where to go, sites to see and could not do enough to help.

Room Tip: We stayed in the top floor and the views were fantastic.
  • Stayed: September 2012, traveled as a couple
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Thank Anthony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this reviewResponded September 23, 2012

Thank you for taking the time and trouble to write such a thoughtful and kind review. It was especially nice to have your comment regarding the breakfast. Debbie is a great cook and is so very proud of everything that is served from the kitchen right down to the presentation.

We are so aware that some guests don't get the opportunity to get away very often so it is even more essential to make each stay for every guest that little bit special. Hopefully we will see you bothagain soon.

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Reviewed September 17, 2012

Thoroughly enjoyed our stay at The Shirley, the welcome when we arrived was very good. The room was very clean and had bottled water, sweets, tea and coffee and biscuits, the bathroom had all the shampoo and soaps etc. The bed was extremely comfortable and the towels were lovely. Nothing was too much trouble and the breakfast was superb, so much choice. We ate breakfast on Saturday and didn't need to eat anything else until about 3pm. I would highly recommend staying at this Hotel and will definately be going back for another visit.

  • Stayed: September 2012, traveled as a couple
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Thank Scully-kevkando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this reviewResponded September 23, 2012

Thank you for your wonderful review. We always try to give our guests added value during their stays with us. We do have our Visit Britain Breakfast Award and are very proud to have achieved it. We would rather make sure that our guests have enough to eat at breakfast than to find themselves hungry by midday. We also keep adding items to our menu to increase guest choice.

We were really pleased that you chose to stay with us and hope that it won't be too long before we see you both again.

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Reviewed September 16, 2012

I read all the reviews on the Shirley Hotel and couldnt believe what i was reading. After our visit there this weekend the reviews were all true.
The location is spot on, The property was lovely, clean, welcoming and very comfortable.
And the hosts Debbie and Garry are wonderful on arrival we were greeted with a pot of tea and a friendly smile and that made us feel right at home.
Will definately be staying again as it was up there with the best.

  • Stayed: September 2012, traveled as a couple
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Thank nick j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this reviewResponded September 17, 2012

many thanks for your review. We are really pleased that we lived up to our previous reviews and we look forward to seeing you both again in the not so distant future.

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Reviewed September 15, 2012

Just returned from a last-minute four night stay at The Shirley. We had planned to holiday with friends but unfortunately one of our party became unwell and unable to travel. Although the booking was amended less than 14 days before arrival, Gary & Debbie were very sympathetic to our friends plight and waived the fee for their booking (something they were not required to do and which was very kind of them).

All the hotel staff were very friendly and we were welcomed with tea and coffee on arrival. The accommodation was very comfortable and clean. Tea/coffee facilities plus biscuits, bottled water and sweets were offered. There was also a fridge on the landing with fresh milk - a great idea. Breakfast was traditional with options of fresh fruit salad, yogurts, cereals, fruit juices, etc. all delicious, well prepared and promptly served in a lovely setting.

The hotel is just a short walk into the town, harbour area and restaurants. As much of this area and building is on a hill this hotel would perhaps not be suitable for disabled visitors.

We would have no hesitation in recommending this hotel. Excellent value.

  • Stayed: September 2012, traveled as a couple
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Thank Annemarie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this reviewResponded September 17, 2012

Thank you for your wonderful review. It was a real shame that your friends were unable to join you but the circumstances were completely understandable and we wish them well and a speedy recovery. We are pleased that we were able to make your time away as memorable as we could make it and look forward to seeing you and you friends on another occasion.

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Additional Information about Shirley Hotel

Address: 66 Braddons Hill Road East, Torquay TQ1 1HF, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #27 of 149 B&Bs / Inns in Torquay
Price Range: $82 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shirley Hotel 4*
Number of rooms: 11
Official Description (provided by the hotel):
A warm welcome awaits you at The Shirley, which not only provides Visit England Four Star accredited accommodation but also boasts a Visit England Breakfast Award. Individually styled and situated in a quiet road close to Torquay Harbour, restaurants, bars and shops, this family run Victorian villa still retains much of its original charm and character. Whether your visit is for business or leisure, the cosy and friendly atmosphere at The Shirley will provide you with happy memories of your stay. ... more   less 
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Also Known As:
Shirley Hotel Torquay, Devon

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