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“wonderful hotel” 4 of 5 bubbles
Review of Shirley Hotel

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Shirley Hotel
Ranked #15 of 153 Torquay B&B and Inns
Certificate of Excellence
Dudley, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“wonderful hotel”
4 of 5 bubbles Reviewed September 21, 2012

This was our first stay in Torquay and our first stay at The Shirley Hotel.Hosts Garry and Debbie are a lovely couple,they made us feel very welcome on arrival with a pot of tea and informal chat about the hotel and surrounding area.We stayed in a family room with a good view out to sea.The room was very clean and had coffee,tea and biscuits and bottled water which were all re-plenished on a daily basis.plenty choice of tasty food for breakfast(full English was very very good).While on our holiday,we visited Dartmouth and Salcombe,these were outstanding and definitely worth a visit.
We would recommend this hotel to family and friends.Thank you for a lovely 3 night stay, hopefully we will return in the future.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, September 23, 2012
Thank you very much for taking the time and effort to review 'The Shirley'. We are so glad that you enjoyed your stay with us. It was also a bonus to have the excellent weather that we enjoyed during your visit.

One thing that we do try to do with all of our guests is to chat and share our recommendations for restaurants etc over a nice cup of tea or coffee on arrival. I'm really glad that these tips really helped you to get the most out of your visit. Hopefully it won't be too long before you return to us for another visit.
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640 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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English first
Cheadle, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 18, 2012

We had a wonderful stay at the Shirley, we were treated like family. The views from our window where beautiful, rooms were clean, tidy and our stay was a home from home. The weather was fantastic so we made good use of the facilities including the pool! Would recommend to couples, families and our friends. The breakfast was outstanding! We will be staying again. My husband and I work very hard and don't get very many breaks, but if we get a few days off we will return to the Shirley. Thanks to Gary & Debbie for making our short break fabulous, they were able to recommend where to go, sites to see and could not do enough to help.

Room Tip: We stayed in the top floor and the views were fantastic.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anthony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, September 23, 2012
Thank you for taking the time and trouble to write such a thoughtful and kind review. It was especially nice to have your comment regarding the breakfast. Debbie is a great cook and is so very proud of everything that is served from the kitchen right down to the presentation.

We are so aware that some guests don't get the opportunity to get away very often so it is even more essential to make each stay for every guest that little bit special. Hopefully we will see you bothagain soon.
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Southampton, United Kingdom
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed September 17, 2012

Thoroughly enjoyed our stay at The Shirley, the welcome when we arrived was very good. The room was very clean and had bottled water, sweets, tea and coffee and biscuits, the bathroom had all the shampoo and soaps etc. The bed was extremely comfortable and the towels were lovely. Nothing was too much trouble and the breakfast was superb, so much choice. We ate breakfast on Saturday and didn't need to eat anything else until about 3pm. I would highly recommend staying at this Hotel and will definately be going back for another visit.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Scully-kevkando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, September 23, 2012
Thank you for your wonderful review. We always try to give our guests added value during their stays with us. We do have our Visit Britain Breakfast Award and are very proud to have achieved it. We would rather make sure that our guests have enough to eat at breakfast than to find themselves hungry by midday. We also keep adding items to our menu to increase guest choice.

We were really pleased that you chose to stay with us and hope that it won't be too long before we see you both again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barnstaple, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 16, 2012

I read all the reviews on the Shirley Hotel and couldnt believe what i was reading. After our visit there this weekend the reviews were all true.
The location is spot on, The property was lovely, clean, welcoming and very comfortable.
And the hosts Debbie and Garry are wonderful on arrival we were greeted with a pot of tea and a friendly smile and that made us feel right at home.
Will definately be staying again as it was up there with the best.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nick j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, September 17, 2012
many thanks for your review. We are really pleased that we lived up to our previous reviews and we look forward to seeing you both again in the not so distant future.
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Shoreham-by-Sea, United Kingdom
1 review
5 of 5 bubbles Reviewed September 15, 2012

Just returned from a last-minute four night stay at The Shirley. We had planned to holiday with friends but unfortunately one of our party became unwell and unable to travel. Although the booking was amended less than 14 days before arrival, Gary & Debbie were very sympathetic to our friends plight and waived the fee for their booking (something they were not required to do and which was very kind of them).

All the hotel staff were very friendly and we were welcomed with tea and coffee on arrival. The accommodation was very comfortable and clean. Tea/coffee facilities plus biscuits, bottled water and sweets were offered. There was also a fridge on the landing with fresh milk - a great idea. Breakfast was traditional with options of fresh fruit salad, yogurts, cereals, fruit juices, etc. all delicious, well prepared and promptly served in a lovely setting.

The hotel is just a short walk into the town, harbour area and restaurants. As much of this area and building is on a hill this hotel would perhaps not be suitable for disabled visitors.

We would have no hesitation in recommending this hotel. Excellent value.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Annemarie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, September 17, 2012
Thank you for your wonderful review. It was a real shame that your friends were unable to join you but the circumstances were completely understandable and we wish them well and a speedy recovery. We are pleased that we were able to make your time away as memorable as we could make it and look forward to seeing you and you friends on another occasion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bourne, Lincolnshire
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed September 14, 2012

We are used to staying in larger chain type hotels so were a bit sceptical when using a voucher received at Christmas in staying in a smaller hotel, my husband in particular was expecting to meet other guests on the landing whilst queuing for the bathroom (I know - I'm not sure where he's stayed either!)

My brothers fiancé placed the booking and kept telling me how lovely Gary had been over the phone, with even an offer of phoning ahead so that they could get a cup of tea ready for our arrival after a long journey. The greeting was extremely friendly and after a quick tour of the downstairs we were shown to our room. Refreshments in the room included biscuits, sweets, coffee and different flavour teas (although if none took your fancy there was the offer of asking for different flavours!). There was also a fridge on one of the ladings with fresh milk in so you did not have to suffer the powdered stuff - fantastic idea.

The room was very clean, with TV, hairdryer and all the bathroom toiletries you could need, and I have to say the bed was very comfortable. Downstairs, there is a comfortable dining room and lounge, with a bar which had a very good selection. There is a small pool and terrace and although we were not brave enough to try the water, sitting on the terrace in the evening with a glass of wine was very relaxing and peaceful.

Breakfast was amazing! As standard there is a choice of fruit, cereal, full English, plenty of toast, juice, tea and coffee. The full English was delicious, from what I remember the bacon and sausage were locally sourced and we were that full that we all lasted through till dinner! As if this is not enough choice, there is an alternative menu that you can order from the day before, this included continental, omelettes and pancakes, to name a few.

The hotel is ideally located, just a short walk into the town and harbour area. Gary and Debbie were very knowledgeable about the area and on telling them where we were heading for the day, were able to come up with a suggestion on the best place to find cream teas, along with other places that may be of interest within a short distance.

Having only two nights just was not long enough for us. I would love to go back and explore the area further, and when I do, I will be staying right here.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kingfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, September 17, 2012
Debbie and I are so pleased that you all enjoyed your stay. We have just recently introduced a larger variety of fruit teas to the bedroom and the feedback has been really positive. We do try to go that little bit further with the complimentaries in the rooms. Our motto is 'it's the little things that matter'. Be assured though that we do try to get the bigger things right as well!

Good local knowledge is essential when advising guests where to go and what to see as is the most important question, " Can you recommend a particul place to eat"? we do of course have our favourites which never fail to impress but we are also keen to try out new places and we always pass on the positive thoughts to our guests.

We were really thrilled that you enjoyed our breakfasts so much. It's our mission to make sure that it's not essential that you have to eat before dinner time! Once again thank you for your kind and generous words and we really look forward to seeing you all again sometime soon.
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 10, 2012

Gary and debbie made our stay fantastic, they were so welcoming and catered for our every need. Great location 5 minute walk to the centre but also in a nice quite area. I would recommend to others. Thank you very much Gary and Debbie!
Love Sophie & james xxx

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sophiejenkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, September 14, 2012
Thank you for your kind thoughts and words. We always try so hard to make sure that everyone feels welcome and special. We would love to see you both again in the future. Come back soon!!!
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Additional Information about Shirley Hotel

Property: Shirley Hotel
Address: 66 Braddons Hill Road East, Torquay TQ1 1HF, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #15 of 153 B&Bs / Inns in Torquay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Shirley Hotel 4*
Number of rooms: 11
Official Description (provided by the hotel):
A warm welcome awaits you at The Shirley, which not only provides Visit England Four Star accredited accommodation but also boasts a Visit England Breakfast Award. Individually styled and situated in a quiet road close to Torquay Harbour, restaurants, bars and shops, this family run Victorian villa still retains much of its original charm and character. Whether your visit is for business or leisure, the cosy and friendly atmosphere at The Shirley will provide you with happy memories of your stay. ... more   less 
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Also Known As:
Shirley Hotel Torquay, Devon

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