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“Excelent value, only £89 all inclusive”
Review of Riviera Hotel

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Riviera Hotel
Ranked #55 of 87 Hotels in Torquay
Pevensey, United Kingdom
1 review
“Excelent value, only £89 all inclusive”
Reviewed November 21, 2010

Our friends who visit the Rainbow Hotel 4 times a year suggested to us that we should take a break, and visit the Hotel. We where pleasantly surprise, a clean and comfortable room, a good breakfast and dinner every day for only £89 for 4 nights. How do they do it? Also a good fun entertaiment show every night. Well done to all staff, we will be back.
P. J. Buckingham
Pevensy Bay
East Sussex

  • Stayed November 2010, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pamJB12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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934 reviews from our community

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English first
Margate, United Kingdom
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 3, 2010

we would like to say that we had a very happy and relaxed break the staff was very helpful and friendly and the food was ample and well cooked with one of us being a vegetarian there was plenty to eat we will go back again. a thank you to all the staff

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peter_dollery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hull
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 2, 2010

I have stayed in many "budget hotels" but this is just the wrost ever. Our room was absolutely filthy and all the furniture within needed replacing, there were hairs in the bath,found other peoples rubbish in our draws, did not have any coffee or tea in the rooms I think the hotel does not have a housekeeper. From the minute i checked in I could tell the reception staff did not want to be there. When I brought these points up to a small lady wearing a scruffy suit I believe the reception manager she was nothing but useless. When I asked about a manager I was told the manager never worked a weekend, which I find ludicrous. Although i'm surprised the place had a manager considering how useless the majority of the staff where.
After our problems we went to the bar where we were just snared out by a girl who was sat down in the guest area when we came in and we actually had to ask her if she was serving before she pulled herself off her phone and served us,again terrible customer service.
The only good staff we came in to contact was the restaurant we got a very nice warm welcome from the Restaurant Manager who was dressed smartly and had something about him who showed us over to our table, and could not do enough for us for during our meal even got us tea for our room from overhearing our moans and organised the other staff very well we never had to wait for our plates to be cleared . I feel he was too good to work in the hotel in honesty. The food was ok but nothing inspiring.
after this we went back to the bar where we met the scruffy bar manager who also obviously did not want to be there when we told him about the staff on the phone he just shugged his shoulders maybe the restaurant manager should run the bar infact the whole hotel as well as this guy was shocking.
I could go on but I can't be bothered. Shocking do not stay here

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DannyJonesHull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Torquay hotels

Gosport, United Kingdom
1 review
Reviewed October 29, 2010

The restaurant looked like it has been just decorated. The staff were friendly. The food was top class. the hotel was clean and tidy.Location was very good. We also found the swimming pool in good condition and clean. How people can complain about this place beats me. if they want 4 or five star they will pay a lot more.
The only thing we found wrong was some of the bedrooms were dated but in all this hotel was excellent value for what we paid for.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colin092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 27, 2010

Not the most up to date hotel we have ever stayed in but if friendliness can be measured at the rainbow it would be over flowing. We have just arrived back from a short break and we are so glad we stayed there. The food was brilliant , loads to choose from and as much as you like. Value for money definately. The room was clean and comfortable and staff were very helpful .We are definately going back.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tangiethompson48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swindon, United Kingdom
2 reviews
Reviewed October 18, 2010

Booked 4 nights in hotel, thought I made a mistake after reading reviews, Yes hotel a bit tired but was clean, Comfortable bed, Ample "tasty" food good position. Staff good food hall staff efficient, entertainment ok, the older patrons enjoyed it. Good value for money and yes I would return. All I can say is don't beleive all the bad reviews.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mpk52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 9, 2010

We have just returned from this hotel, and feel i have to tell others that if they are looking for even a basic hotel then this is not the place. It is the worst hotel i have ever had to spend time in, On arrival we were put in the annex part of the hotel,The toilet seat was hanging off ( which tells me that it hadn't been cleaned ) as it would have been reported, the shower cubicle was mouldy.The window looked out onto a flat roof which was full of cigarette ends, broken pipes. moss, tablets, litter,The towels were grey, The hotel smelt damp,They state lift to most floors,there were none in the annex only a chair lift,so if you are elderly you have no chance of getting your luggage to your room, The only good thing i can say about this hotel is that the food is buffet style and you get plenty of choice. would i go back to this hotel it's a definate NO.......

  • Stayed October 2010, traveled as a couple
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank v_palmer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riviera Hotel

Property: Riviera Hotel
Address: Belgrave Road, Torquay TQ2 5HJ, England (Formerly Rainbow International Hotel)
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
Ranked #55 of 87 Hotels in Torquay
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riviera Hotel 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Rainbow International Torquay
Hotel Rainbow International
Riviera Hotel Torquay, Devon

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