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Review of Riviera Hotel

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Riviera Hotel
Ranked #55 of 86 Hotels in Torquay
Reviewed August 20, 2009

Stayed in room 142 (chillingworth) , its a family "quiet" room . Room itself was spacious , decor was good , beds were ok . This room is situated on the ground floor , overlooking the outdoor pool which was closed , i asked at reception "why" reply was , " i dont no , only the manager can answer that question . The cleaners of the room were brief and basic , they made 2 beds but wouldt do the bunk beds , didnt clean the bath , haphazzardly changed the wet towels . Had a look in room "144" and it also looked very good , situated next door but one to our room . The indoor pool was open but the changing room consisted of using the "Male" toilets , the womens toilet is undergoing refurbishment , the steam room and fitness room were closed with no apparent reason , the games room also closed . The breakfast was the same every morn and edible , tho the kids wernt keen . Total i paid was £600 for the 4 of us on a bed n b/fast tarrif which was about right . Dont think we will use the Rainbow next year .

  • Stayed: August 2009, traveled with family
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2  Thank certainlynot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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927 - 933 of 964 reviews

Reviewed August 4, 2009

Rooms in need of re-modernisation. bed linen, towels and pillows grey in colour and stained. mattress very uncomfortable. Food very good and staff helpful.

  • Stayed: August 2009
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1  Thank Down22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2009

just returned from a 3 night/4 day stay at the Rainbow..the room was clean and tidy,showed signs of age,but dont we all,nice tv and freeview channels,so had the full choice of news programmes....i used the pool daily and it was clean and warm and very pleasant...the location of the room could be awkward i suppose,but ya cant blame the present owners for how the hotel was built....and then the food,the food was lovely and the service in the dining room was fantastic,the staff are there to help,and if you ask them they will help you,carry your food back to your table,the food both at breakfast and dinner was really nice,looking at my waistline,i think it was too nice....on the whole we found our stya at the Rainbow perfect and very good value for the money...i only have one minor complaint,the Polish night porter was ignorant,negative and abrupt in his manner,,if he doesnt like living and working in our country,then maybe he should go back to Poland.I shall be returning to the Rainbow,and im sure that if i did have any problems that the hotel would respect my views and put right my complaints.

  • Stayed: July 2009, traveled with friends
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1  Thank xbowie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2009

Dirty, filthy rooms, pillows, sheets grey in colour.
'Fawlty Towers' is alive & here.
Tour operator 'Newmarket' must also take some blame for using this hotel.
Do they check the rooms or just go for the cheapest discount.

  • Stayed: June 2009
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1  Thank john1705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2009

Our rooms were dirty smelly, bed linen not ironed, towels stained, mattresses had seen better days. In our friends room it was just the same and the curtains had been stapled. We asked to be moved the other rooms were just as bad, plumbing sounded like machine guns. I could go on.

  • Stayed: June 2009, traveled with friends
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1  Thank henry12Kent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2009

We found the hotel very clean and tidy; the bedrooms,bed linen and towels also very clean. The staff were very welcoming,pleasant and helpful. The food was excellent and we found the vegetarian option in the evening at the main meal was invariably very good. It would perhaps have been nice to have had vege sausages as an option at breakfast but there were plenty of other things to choose from.

  • Stayed: June 2009
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3  Thank Copperfield2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2009

The room hadn't hadn't received any TLC in the last 15 - 20 years, needed updating. Previous occupants pubic hair still in bathroom, mould around shower glass. White towels had a grey tinge and when they were replaced I still felt that if I used them, I would be dirtier than if I hadn't washed, so I had to go out and buy a towel to use in the shower.
Food, Soup OK, Pudding OK, Main course - terrible but vegetables on these coach trips are often sloppy and spongy. They tasted like they had been frozen and then cooked in luke warm water soaking up the liquid. Unbattered Fish - greasy, beef full of gristle and pipes, hard to chew.
Cabaret, Chris Caplin, Brilliant,
Steam room out of order. Gym didn't contain bike, treadmill or cross trainer only a gazelle style exerciser or weights.

  • Stayed: May 2009, traveled as a couple
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1  Thank fairplayCaerphilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riviera Hotel

Address: Belgrave Road, Torquay TQ2 5HJ, England (Formerly Rainbow International Hotel)
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
Ranked #55 of 86 Hotels in Torquay
Price Range: $73 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riviera Hotel 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Rainbow International Torquay
Hotel Rainbow International
Riviera Hotel Torquay, Devon

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