I travelled from Ayrshire to cornwall,stopping en route at lake district,and alton towers at fantastic hotels.We couldnt believe our eyes as we walked into the hotel.it smells of old cabbage.our room looked like a grubby bedsit with ripped wallpaper mildew cracked tiles,torn,dirty,threadbare carpet.I approached the acting manager who immediately offered me a different room which was not much of an improvement .The manager offered to move us to another hotel and i accepted this.My 3 children and i sat in our smelly,grubby room waiting to be moved.When i called reception to see how things were progressing,the previously friendly acting manager sharply stated she could not find anything at the£120.00 per night we had paid therefore that was that.I asked her why she hadn,t told us that 3 hours earlier as we had sat all afternoon waiting.On leaving there are infact numerous hotels including premier inn nearby.This hotel completely misleads with its brochure pictures and description of rooms.We stayed in 3star hotels all week and felt completely pampered.there is absolutely no way this hotel can be 3 star!!!!!!!!!!!!!!!!!
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- Also Known As:
- Rainbow International Torquay
- Hotel Rainbow International
- Rainbow International Hotel Torquay, Devon