I won't deny it, I booked this hotel solely due to watching the amusing series 'The Hotel' on Channel 4. Thankfully a change of owner and subsequent investment means that your experience at this hotel will be far from that shown on television.
First impressions last, and the physical layout of reception is frustrating. When you walk into the reception area from your room, to get to the receptionist you may have to walk down stairs to merely walk up more to make whatever request or enquiry you have. This is tiresome and loses The Grosvenor a TripAdvisor 'blob' due to the amount of times it's repeated during one's stay.
Aside from that, there is nothing to find fault with. The staff are professional, the chambermaid services excellent and the room I had was more like a suite. A spacious bathroom topped it all off and the breakfast was piping hot. This is one of only two hotels I've stayed in during the last three years which has been this generous in the amount of tea and coffee provided - this leaves a great impression.
This hotel is NOTHING like that shown on television and is recommended especially if you think you need to lose weight - walking up and down stairs in reception will provide you with ample exercise.
- Official Description (provided by the hotel):
- The Richardson Grosvenor is perfectly situated to enjoy Devon's beautiful coastline, stunning beaches and local attractions. Fine dining our new restaurant headed by 2 Michelin starred Chef John Burton-Race, the Richardson Grosvenor offers diversity and quality in one neat package. ... more less
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- Also Known As:
- Torquay Grosvenor Hotel
- Torquay Hotel Grosvenor
- Grosvenor Hotel Torquay Devon