We have just returned from a twixmas break, and are glad to get out alive!
I have been going to The Headland Hotel for many years now and they have been steadily upgrading the rooms over the years. I have found that unless you know the rooms within the Hotel the standard of accomodation can be a very hit and miss, my sons room had a toilet that didn't flush and his television didn't have a good picture or free view channels we enjoyed, our room was fine.
The service has somewhat diminished as the staff turn over has increased in recent times and nobody seems to recognise regular guests any more.
We arrived on the 27th December looking forward to a two day Christmas break, on the first evening we had a lovely time, the hotel was very busy, at breakfast the next morning it was it's usual busy self. The evening on the 28th was most strange as after the usual two games of bingo the Hydro Lounge became very spartan of guests, which is most inusual as this is one of the attractions of the hotel as the entertainment is normally very good. My son left early that evening stating that he didn't feel well.
That night he became extremly sick with a very bad stomach. My wife was also taken extremly ill in the night. I went to breakfast the next morning later than usual only to be confronted with a very empty and desolate Romanoff Resturaunt, the staff looked concerned and were whispering to each other 'Where have all the guests gone?'
It became quite aparent after talking to other guests that the majority of people had been struck down by a very violent vomiting bug? Some of the guests were to ill to leave their rooms that day and stayed on. Luckily for me I was able to leave as I wasn't effected.
After many enjoyable years we have had two dissapointing breaks this year and are activley looking for another establishment to stay at in this area.
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- Also Known As:
- Headland Hotel Torquay
- The Headland Hotel Torquay, Devon