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“Not a Nice Place - Avoid”

Rock Garden Cafe Bar
Ranked #17 of 352 Restaurants in Torquay
Price range: $4 - $16
Cuisines: Pizza, Steakhouse, Bar, Cafe
More restaurant details
Restaurant details
Good for: Bar scene
Dining options: Breakfast, Late Night, Outdoor Seating, Reservations
Description: Rock Garden only opened a couple of years ago but has quickly become the place to be. This is due in part to our delicious food of either freshly made pizzas cooked in our wood burning stone oven (The only one in the area) or our legendary burgers & juicy steaks. However we have much more then just that though ranging from salads to sandwiches, soups & stews as well as Fajitas & Fish! We also have a separate Vegan, Vegetarian & Gluten free menu. As expected all our food is freshly made, locally sourced & prepared on the premises. The other reason behind Rock Gardens success is the largest outdoor space in Torquay town. The garden has to be seen to be believed, during the summer you can soak up the sun while enjoying our food, jugs of Pimms or even our amazing cocktails. In the evening the Rock Garden really comes into its own having recently built an amazing stage to showcase our fantastic live music which we have every night of the week! Acts cover music from Ed Sheeran & Bruno Mars to Motown and The Beatles as well as acoustic versions of famous pop songs! For more information check out our Facebook page, website, call or pop in.
Reviewed August 13, 2013

Went for an evening drink to celebrate my daughter's birthday,
Crowded bar - Only four inexperienced staff, waited a long time only to have the barman offer to serve the people BEHIND us!
Eventually got drinks and went out into spacious garden, found a seat with room for the rest of our party.
Some while later, only on our second drinks, a glass was put down on the table and the glass top exploded spraying glass shards that cut one of our party's leg and getting inside my wife's shoes, cutting the sole of her foot. The manager was called but only security staff arrived and accused us of breaking the table top.
We explained that the glass had been put down normally but the very surly security person didn't believe us and accused us of being drunk and smashing the glass down hard.
Surely a glass table top should be strong enough that a glass would break before the glass top would shatter? As I said the glass was placed normally not bashed down but there was no way we weren't guilty.
Customer service? No sign of it!
Don't Go There

    • Atmosphere
    • Service
3  Thank RogerMc120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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522 - 526 of 535 reviews

Reviewed August 12, 2013

Encouraged to go as part of a big group that had pre booked with a reserved seating area. Drinks were reasonably priced but as long as you only drank lager you had a good choice. 1 bitter on tap and the guiness was off.
Ordering food was a simple process but the bar staff gave no table number and food service descended in to chaos. It then took over 20 mins to get served at the bar, so long that we gave up.
An hour later still no sign of food, we complained to the manager, declined his offer of a free drink took a refund and left.
I won't be in a hurry to go back!

    • Value
    • Atmosphere
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    • Food
Thank Sotontom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

Visited the Rock Garden last night as part of a very large group and I was very disappointed to the point I would not go there again. The decor looks good but it lacked atmosphere. A menu of pizza, salads and sandwiches was put on for us with me and my partner ordering a pizza each. Thank goodness we ordered early as after us it descended into chaos. I wasn't impressed with the pizza as it lacked flavour and was luke warm. Most of the group had a long wait for their food with some of our friends waiting 2 hours. You receive a numbered flower to put on your table but when food arrived the flower wasn't taken away so waitresses were looking at the old numbers and bringing out food that people had already been given but not the food that other people were still waiting for! The group wasn't told there was a cut off point for ordering (9pm) resulting in some people not eating. If we had just descended on the place in a large group without warning they could be forgiven for the dreadful service but it was all the more upsetting as we had all been booked in. I felt sorry for the waitresses as it wasn't their fault. Would never recommend or go back again.

    • Value
    • Atmosphere
    • Service
    • Food
Thank sowena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2013

Had a spot of lunch shared a panni, parm- ham mozzeralla and tomato just right ,came with salad and crisps. Hubby had topsail pint very good on draught and I had lime & lemonade which came to £10.20 staff excellent and lovely sitting outside in the sun. Inside and out one of the better looking pubs in Torquay.

Thank Tail2Tell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2013

On a busy Saturday during the school holidays there were no menus on display so unable to comment on the food.
Customer service was not very good and had to wait to be served drinks even though I was seen by bar staff but ignored !

3  Thank gibletts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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