This is a great attraction and visit at least once a month, there are a few reviews saying you can quick step around this attraction in 30 minutes, I can only talk from experience that if take your time and enjoy each section then it does take a good few hours
There is feeding going on at different times, there is also regular competitions to get the children to view different items on the way around and complete an entry form, a lovely cafe and a small play area where the children can colour in and do craft work. I would say this is a great attraction and the building was originally coral island and was closed for many years so the trust have done a great job of the place and turned it into a very informative attraction, give it a go and at least you know the money that is charged at the door goes back into the upkeep of the animals and staff salaries and if we didn't have these places most of us would not see these types of animals up close and personal
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