Was due to stay 3 nights but left after 2. Had gone with my sister,mum and kids for a birthday celebration. On arrival hotel was freezing as it had been empty all week and was being opened for weekend to coach trips. The owner put the heating on as coaches arrived resulting in everyone in coats and scarves throughout dinner and evening entertainment , which by the way was absolutely average.
We had two family rooms. There was one in the basement which was the pits. The sink was in the bedroom and the shower was like a dark hole in the wall which my mum refused to get into. The room was perishing all nite and despite having 2 quilts on the bed my poor mum was frozen . She was moved the next day to a slightly better room. My room was on the first floor it had 3 single beds. The shower was cold and there was nowhere to hang clothes as the hook had come off the door, and nowhere to put your soap or shampoo whilst having a cold shower.
Food absolutely average. Hotel situated quite a walk from Torquay with no pubs or restaurants nearby. Cleanliness very poor with lots of cobwebs , just don't look up. Bar was not always open and basic. No food available other than at breakfast or dinner. Only one positive was clean sheets and towels.
The break was cheap I know but I expected to be warm, have a nice shower and for it to be clean but felt so dirty, cold and miserable I had to return a day early. I honestly feel that leisuretime should not send people to this god forsaken hotel. I am not normally a moaner but if you have certain standards please do no visit this hotel.
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- Also Known As:
- Burlington Hotel Torquay
- Hotel Burlington Torquay, Devon