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“Brilliant hosts”
Review of The Marstan

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The Marstan
Ranked #3 of 87 Hotels in Torquay
Certificate of Excellence
Arundel
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Brilliant hosts”
Reviewed May 8, 2013 via mobile

Stayed for two nights on business. I've always tended to avoid guest houses - The Marston has changed my opinion completely.
Tea on arrival when being checked in. Very comfortable and clean room. Perfectly cooked breakfast and hosts that clearly enjoy what they do. They couldn't be more accommodating, helpful or friendly.
Next time I'm here it will be my first choice.

Stayed May 2013, traveled on business
Helpful?
Thank IanDBArundel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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527 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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  • English first
  • French first
  • German first
  • Any
English first
Dorchester, United Kingdom
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 17, 2013

Lovely warm welcome. We were met at the door and supplied with tea/coffee whilst our bags were taken up to our room giving us the opportunity to sit in comfort and unwind from the journey which was a very nice touch leaving us feeling relaxed and unrushed. After that we were provided an information pack and local area map including an explanation of additional facilities and where to go for them and also a fact sheet listing recommended local eateries etc. The only meal supplied at the hotel was breakfast. We didn't mind this at all as we would be off travelling/exploring the surrounding area during the days we were there and had our meals at restaurants anyway. We were shown to our room which was an excellent king room with ample storage and more than enough hangers in the wardrobes, a comfortable fresh bathroom and a very nice large comfortable bed with a flat-screen tv on the wall. Room refreshments consisted of a small kettle with tea/coffee and hot chocolate. There was also some bottled water and wine but we did not try these. The water, one still one sparkling, provided at check-in were complimentary but subsequent replacements were chargeable. Once the tea/coffee and sugar supplied daily had been used however it took about a minute from a phone request for more before they were happily re-supplied to the room which was again an example of the excellent and personable service provided. We both had an extremely refreshing sleep in that room. There was absolutely zero road noise/outside noise to be heard which made sleeping there even more tranquil and special. Breakfast there was another real treat. Spacious comfortable dining room, we were met at the door and shown to a table of our choosing and supplied with menu's and tea/coffee. There was a buffet table with home-made granola and home-made yoghurt which were both delicious. Fresh fruit salad and extremely tasty orange juice. There was also cranberry juice and a selection of cereals and individual jars of wilkin & sons honey. There were rounds of toast supplied at request and very tasty individual pots of butter on each table. Their grilled full English breakfast is definitely recommended as was their fresh bagels supplied with smoked Scottish salmon and the best tasting scrambled egg I have had to date. All in all, we both thoroughly enjoyed our stay at The Marstan and highly recommend it to all. If ever we require accommodation again whilst in the Torquay area, this will be the only Hotel we would consider staying at. Thank-you to Ian and Craig for providing such a wonderful welcome and an excellently relaxing stay.

Room Tip: Only stayed in one of the King rooms and highly recommend it.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Level 4 Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 17, 2013

Lovely looking building, Ian very welcoming, lovely cup of tea on arrival, bags carried to room.Room was lovely and big, well decorated..Breakfast was really nice, we enjoyed it very much, Craig is a great cook.... Ian worked very hard and seemed to be every where... Only down side, not see too much of Craig.. Overall, lovely place to stay.........

Room Tip: Our room was a king Room, lovely big bed.. bath and shower ...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pete186254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 16, 2013

Lovely atmosphere, warmest of welcomes (with great local info), great room and bathroom with character (in a good way), perfect location, quiet...what more could you want? We especially liked the cosy bar. We rate Craig and Ian among our favourite hosts.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suzcad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 11, 2013

Our stay was a quiet early spring get-away, and it fit the bill nicely. Service was impeccable and room was beautifully decorated and very clean. The only slight disappointment was that the room was slightly smaller than expected. We deliberately didn't go for the 'small' double room but went one notch up to the 'standard' room, but this was still on the small side and only had a shower and no bath (and the temperature of the shower varied a bit). The location of the hotel was perfect for a 10-minute walk into town (lots of shops and restaurants) and 5-minutes the other way to the beach and beautiful coastal paths. The hotel had a bar and hot tub which were open but we didn't use. The outdoor pool was closed (due to cold weather) but looks great for the summer. They do have an arrangement with a nearby hotel to use their fitness suite, but sadly we didn't know this before, so didn't bring our kit! Breakfast was fabulous and free wifi great!

Room Tip: Note that the standard rooms don't have a bath. May be worth going for the larger rooms.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Philip D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aylesbury, United Kingdom
Level 3 Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 8, 2013

I can honestly say that the only disappointing thing about staying at the hotel was having to leave. We arrived home 2 days ago and still feel short changed. The hotel was impeccable- we stayed in a king room that had it's own upstairs bathroom making it feel like we had a suite. The hotel is tastefully decorated and furnished like a stately home- it felt opulent and very comfortable. The owners could not not have made us feel more welcome and had extensive local knowledge which we found invaluable. They also provided a fabulous breakfast each morning we were there. The hotel is ideally situated for Torquay and it's surrounding areas and there are some amazing local restaurants. This hotel is well worth a visit. We will definitely be returning.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prin68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rye, United Kingdom
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 29, 2013

Had the pleasure in staying at The Marstan for sadly just one night while on business, Made to feel very welcome and was given a map a list of local restaurants along with recommendations. The bed must have been the most comfortable I've ever slept in, and breakfast was a dream.

Cannot rate this hotel highly enough.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Weazer61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Marstan

Property: The Marstan
Address: Meadfoot Sea Road, Torquay TQ1 2LQ, England
Phone Number:
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#2 Luxury Hotel in Torquay
#3 Business Hotel in Torquay
#3 Family Hotel in Torquay
#7 Romantic Hotel in Torquay
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Marstan 5*
Number of rooms: 9
Official Description (provided by the hotel):
The Marstan Hotel is an elegant mid-Victorian Villa peacefully located along Meadfoot Sea Road in a conservation area. The harbour and town are approximately ten minutes walk with the blue flag awarded Meadfoot Beach and its stunning views being less than five minutes on foot. An extensive refurbishment program saw The Marstan achieve a five-star guesthouse rating in 2007. In keeping with the period of the building, the hotel is traditionally furnished with antiques complemented with modern amenities such as contemporary bathrooms, flat screen televisions, wifi and ipod docking stations. The Marstan is the only five star guesthouse in Torquay to benefit from a combination of an outdoor swimming pool, hot tub and a licensed bar. The owners and staff endeavor to provide an attentive and personal service without being intrusive, with the aim of creating a luxury boutique hotel ambiance. ... more   less 
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Also Known As:
The Marstan Hotel Torquay
Marstan Hotel Torquay
Marstan Boutique Hotel Torquay
The Marstan Torquay, Devon

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