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“Great fun visit”
Review of Kents Cavern

Kents Cavern
Ranked #3 of 63 things to do in Torquay
Certificate of Excellence
More attraction details
Attraction details
Owner description: Kents Cavern is by far Britain's most important prehistoric cave used by ancient humans for the last 500,000 years including Neanderthals and early modern humans. The caves are open every day for guide tours, 7 days a week with natural caverns, amazing natural formations, remains of mammoth, woolly rhino, sabre-toothed cats, an Ice Age woodland trail quest, nice shop and cafe with views over the Ilsham Valley. The closest hotel to the attraction is the Gleneagles, inspiration for TV's Fawlty Towers. We are 2km from Torquay Harbour and only 15 mins walk from the South West Coast Path and local beaches, well-known to previous visitors like Agatha Christie, Beatrix Potter, George V, Alfred Wallace and Charles Darwin. Perfect for a rainy or sunny day by the seas, winter or summer.
Aylesbury, United Kingdom
Level Contributor
170 reviews
67 attraction reviews
common_n_attraction_reviews_1bd8 111 helpful votes
“Great fun visit”
Reviewed September 20, 2012

Good visit when its hot outside as its always cool in the caves.

Very spectacular and we enjoyed it very much.

Easy access, much more than ovther caves and the lighting is good too.
Easy car park access.

Visited July 2012
Thank Meester-Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,058 reviews from our community

Visitor rating
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London, United Kingdom
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Interesting place to go see”
Reviewed September 20, 2012

Brillant, I would have loved to have been able to climb some on the areas in the cave. The history of the cave is so informative and wished that when I was at school all history was as interesting.

Visited September 2012
1 Thank Rebecca G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
“Nice place”
Reviewed September 19, 2012

Enjoyed the whole experience. Tour guide was very helpful and he was good with information. I wished the tour took longer.

Visited August 2012
Thank Sinan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
84 reviews
55 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
“felt like a second class citizen”
Reviewed September 19, 2012

Got to the caves just after the tour set of so we had a bit of time to waste on arrival we booked the tickets to go on the next tour. After purchasing the tickets the restaurant and areas shut down fairly quickly we was then informed there was a wedding so there was no food or drinks available and got ushered outsider to wait. While we was waiting the place was transformed and people were turning up all in fancy outfits we and a few other tourists felt out of place as we was holidaying and just in general clothes. If I was told before hand I would have not bothered. Throughout the tour a felt like I was a second class citizen and that its tourists that keeps these caves open as they are the main cash flow asset not just a one of wedding every now and again. When the announcement came out to gather all of us up we entered into what was now a full reception going on with information and facts boards covered up by white sheeting and the first chamber transformed into a disco den rather than a cave I came to see. The caves are not really caves as when they was being execrated they used dynamite so its more like perfectly shames domes in which you can stand in and normal passage ways how ever there is only one room of any interest. While going round on the tour we were held up a few times by the wedding party. I cannot understand why they did not schedule this until after all the day to day running had been completed. Very unprofessional and would not recommend this to family or friends there better caves in and around the isles and are cheaper too. I can understand it might be fun for kids but that’s about it. Avoid at all costs

Visited September 2012
6 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kentscavern, Owner at Kents Cavern, responded to this review, October 5, 2012
We certainly messed this one up for you and I can only apologise. I've discussed your comments with the senior management team in detail and we have changed our procedures to ensure this never happens again. 80 wedding guests arrived 1 hour early but that doesn't explain why we let you down on all the counts you list.
Our front of house staff should have read the situation better and been more focused on you as a valuable customer, as they were on the wedding guests.
Please try us again. If you can bring yourself to do so, let me know by email on caves@kents-cavern.co.uk before you come and we'll sort something out to leave you with a much better memory of Kents Cavern than the one you currently hold.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Definitely one for our family”
Reviewed September 17, 2012

We all enjoyed this, our 4 year old loved it, listened to a good 90% of it which in all honesty, surprised me. Our tour guide was great and ultimately this was £20 very well spent.

Visited September 2012
Thank Nicholas2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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