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“stunning views...”
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6 reviews
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Torquay, English Riviera, Devon, England

Reviews from our community

Average - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Patricia...
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
“NOTHING LIKE THE PHOTO”
Reviewed September 14, 2017 for a stay in September 2017

We have been with blue chip a few times to Bay fort Mansions and have been happy with the accommodation . but what a shocker when we arrived at Cockington Mansion . fist thing we noticed was the dirty carpet dirty bed cloths with dog hair and crumbs in bed dirty microwave. only two sets of towels . i phoned the manager on two occasions she came back with clean sheets and towels ,unfortunately she told us the carpet only gets cleaned at the end of the season so we cleaned it ourself with the stuff under the sink , none of this is acceptable fist i was so embarrassed as we saying how nice was the mansions to my Daughter be for we went .

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nikita196...
Cornwall, United Kingdom
Level 5 Contributor
70 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
“stunning views...”
Reviewed April 19, 2017 for a stay in April 2017

this was a lovely apartment with stunning views across Torbay Paignton and Brixham. The facilities were good...but I do agree with another guest....the shower was very temperamental and the grill on cooker took an eternity to cook anything! Also parking was very hard to find....Also the TV was not really very good ...but apart from those things the place offered a good base to explore the area...and on the plus side it accepted a dog. Was not cheap , and when i asked what to do with key at end of stay was advised to just leave it in the apartment...which i did question....felt that was a security risk...so opted to leave in the safe from where we collected it....

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
May 25, 2017
Many thanks for providing us with your feedback following your stay, and we are sorry that you were disappointed with some aspects on this occasion.

Please be assured that all feedback is gratefully received and invaluable in allowing us to continually strive to improve both our services and offerings.

I am liaising with the owners of the property to pass on your comments for their consideration and any appropriate action.
Should you choose Blue Chip Holidays for any future bookings, please be assured that we have a friendly customer care team here at Blue Chip Holidays that are more than happy to assist with any areas of disappointment during your holiday to ensure your 100% holiday satisfaction.

We are delighted that you otherwise enjoyed your stay and experienced those “stunning views” across Torbay. We do hope we have the opportunity of helping you plan more holidays with us in the future. Best wishes, Blue Chip Holidays.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pot1
UK
Level 5 Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Clean Accommodation/Brilliant view/ dodgy hot water.”
Reviewed October 23, 2015 for a stay in October 2015
3
people found this review helpful

On the plus side, the accommodation was clean, in a central position and had an excellent views of Torbay. Ironically, this is the only property we have stayed at which shows Tea/Coffee and croissants in it's publicity while being the only property not to provide any kind of 'welcome pack' of tea/coffee/sugar/milk. This would have been particularly welcome as having made a long journey we did not feel like leaving immediately to find a shop and would not mind if we were charged a fiver more for this provision of essentials.
A more significant problem however was an erratic and unreliable supply of hot water (despite making adjustments to the boiler controls at the direction of the manager). No washing machine while the key to a communal laundry room wouldn't work.The key code to the garden gate did not work (thus requiring a lengthy up-hill detour), TV remote not working.
I did not want to spend my week sorting out on-going niggles but to give the accommodation more than two stars would compromise accuracy of reviews where relatively problem free properties exist.
I feel the property is suitable for two persons rather than the suggested four which is possible only if the lounge settees are used as beds. (not a convenient situation late evening or in the morning).

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 27, 2015
Thank you for providing us with your comments following your stay, and we are sorry that you were disappointed with some aspects of the property.

We would very much like to discuss this matter with you further. With that in mind one of our Customer Care Team will be in contact with you to discuss and resolve this matter to your complete satisfaction.

Once again, many thanks for taking the time to provide us with your comments, and we look forward to speaking to you soon.

Kindest regards,
Blue Chip Holidays
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Torquay hotels

Jamie J
Level 4 Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Everything it should be.”
Reviewed December 9, 2014 for a stay in December 2014
2
people found this review helpful

Booked this property with BlueChip Holidays, a company we used many times. A great company to deal with.

Stunning Views, very comfortable & relaxing.

Upon check in the property was heated for our arrival which was a nice thought on a winters night.

The property was clean & tidy and everything in good working order.

Great spot to stay as town is only a short walk away.

Cant fault this property in anyway.

Always priced at a good rate.

Cant wait to return!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The View, Wi-Fi great speed.
Liked least: Did not want to go home!
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reghelen
Worcester, United Kingdom
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“nice appartment nice veiw”
Reviewed June 17, 2013 for a stay in May 2013
2
people found this review helpful

we stopped here for 3 nights booked through blue chip at the last minute we had good service from blue chip as all ways, appartment very clean loverly veiws across bay and torquay harbour nice walk down in to torquay but hard going coming back plenty of places to visit will be returning again later in year just the place for a relaxing break, only thing missing were wine glasses

How easy was it to book the property? How helpful were the directions to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: veiw and not far to walk into torquay
Liked least: difficult to find car space
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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