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“Just as good 16 years later!”
4 of 5 bubbles Review of TLH Toorak Hotel

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TLH Toorak Hotel
Ranked #36 of 89 Hotels in Torquay
Cardiff, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Just as good 16 years later!”
4 of 5 bubbles Reviewed February 19, 2013

My boyfriend and I did a 3 night stay as a 2 year aniversary present to us both. I hadn't been to the Tooak for 16 years, when I visited with my parents. I loved it then and loved it this time! The food was great, staff really friendly and entertainment that was geared for everyone.
On arrival, the car park was a bit full, but found a blue badge space that I was able to use and when saying to the receptionist that I was parked there, they immediately put a reserved space sign, so that when visiting other attractions, our space was there on our return.
Our room was huge, it was the opposite end of the hotel from everything, but was a good way of walking off the dinner! It was also very quite, especially on the Saturday night when a Wedding Reception was taking place.
My boyfriend has said he would like to return soon and so would my parents, so I definitely won't be leaving it another 16 years until I visit again!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Niccy82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel B, General Manager at TLH Toorak Hotel, responded to this review, March 1, 2013
Glad to see you back after 16 years!
It's great to see you had a good time for your anniversary and thank you for the kind comments
We hope to see you back as you say sooner this time with your parents too

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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626 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
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  • English first
  • German first
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English first
Burnley, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 13, 2013

This was the first time we had been offered the 'regular customer special offer break'. Superb value with upgraded room, chocs. and bubbly. Food excellent as always and staff are very friendly. Good entertainment as usual. The car parking was a bit chaotic this time, but we were assured by the manager that, when we return in April this year, that will have been sorted out.
The problem lay with inconsiderate guests who had not reserved parking, moving the cones that had been placed in designated areas for those of us who had taken the trouble to request a parking spot.

Room Tip: We prefer front Riviera rooms as they are spacious and easily accessible.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brenda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel B, General Manager at TLH Toorak Hotel, responded to this review, March 1, 2013
Thank you for your post, and we are glad you enjoyed our "loyalty" offer break
We have noted the points about the car park situation
Thank you for your business and hope to see you soon

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swindon, United Kingdom
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed February 12, 2013

We now customarily take the 'regular customer' special break, offered at this time of the year. Super value with upgraded room and other 'add-ons' provided, making it the perfect tonic, during an otherwise depressing time of the year. Everything was up to the excellent Toorak standard , clean rooms, friendly staff, good honest 'home-cooking', entertainment - all the reasons, we return year after year ! Again, well done to everyone at The Toorak.

Room Tip: Riviera or Terrace rooms - all are spacey and with sea views at the 'quiet' end of the hotel...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank STEPHEN L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel B, General Manager at TLH Toorak Hotel, responded to this review, March 1, 2013
Thank you for your post and kind words
We are pleased to see you enjoyed your loyalty break again with us
Thank you for the business over the years and see you soon

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
258 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 bubbles Reviewed February 12, 2013

We hired a room for a small gathering and were pleased with the venue, the buffet food and drink, the value for money and the happy staff. The hotel is now part of a leisure complex but ahs not lost teh personal touch. Looked at restaurant menus which also seem excellent

Thanks!

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank davyb1944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel B, General Manager at TLH Toorak Hotel, responded to this review, March 1, 2013
Thank you for your review
I am glad your meeting went well and you enjoyed our catering
Hope to see you again, stay for dinner next time!!

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellingborough, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed February 12, 2013

Stayed here over a weekend as part of a conference, arrived to staff who seemed happy to be there, before checking into my room. Although there was nothing special about the room, it had the beds, closets and drawers, plenty of space and a large bathroom with a bath tub. I enjoyed the food and buffet breakfast is always a great way to make me happy! The conference rooms were large, but could do with some minor maintenance and update to screens in the near future

  • Stayed February 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roboticleg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel B, General Manager at TLH Toorak Hotel, responded to this review, March 1, 2013
Thank you for your review
I am glad you enjoyed your stay and in particular our food!
I have noted the points you have raised, thank you
We hope to see you back soon

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sidmouth, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed February 10, 2013

what a lovely suprise to come back to the toorak. have been bringing my children here for years. they are now in their late thirties! brought the grand children last year. not totally impressed. this stay just my husband and i what a lovely welcome we had from Ola. what a character. our room was lovely. chocs splendid and the bubbly wine was a nice gesture. thanks the weather was on our side as we were able to sit on the terrace till 3.30pm. in feb this was a bonus. all staff were most helpful and smiley food was good. we can never get food as hot as we like but can understand with all the elf and safety regs you would be sued if someone burnt themselves. keep up the good work will be back soon.

Room Tip: ask for a terrace room
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jim123144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solihull
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed January 29, 2013

Have just returned from the Thompson Dance Break which, as before, was most enjoyable. A smaller group than previously in September but this did allow more time for tuition in the workshops. The evening social dances were well attended and the variety of music and dances played was most acceptable to all. Standard of the hotel was as good as on our previous visits. The dining room staff were very efficient and pleasant and the food was up to the standard we have come to expect from this hotel. Room was comfortable, clean and spacious. All in all a thoroughly enjoyable break.

Room Tip: We prefer to pay more for the Rivera rooms
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RobertaSolihull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TLH Toorak Hotel

Property: TLH Toorak Hotel
Address: Chestnut Avenue, Torquay TQ2 5JS, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
#6 Spa Hotel in Torquay
#30 Romantic Hotel in Torquay
Price Range (Based on Average Rates): $
Hotel Class:3 star — TLH Toorak Hotel 3*
Number of rooms: 92
Official Description (provided by the hotel):
Part of TLH Leisure Resort, this lovely hotel has access to an extensive range of indoor and outdoor leisure facilities, together with nightly entertainment and dancing. Enjoy indoor and outdoor swimming pools, a luxury spa, gym, huge indoor games arena, daily kids club and a daily activity programme. Bowling and dancing holidays a specialty. Close to sea front and town centre, ideally placed for exploring the English Riviera and beyond. ... more   less 
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Also Known As:
Toorak Hotel Torquay
TLH Toorak Hotel Torquay, Devon

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