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“Service poor, food fine.”
Review of Old Engine House

Old Engine House
Ranked #52 of 394 Restaurants in Torquay
Price range: $6 - $14
Description: We’re all about those everyday excuses to relax and unwind with friends and family. Our mouth-watering Carvery is served fresh every day and includes a choice of 3 succulent hand-carved roast meats, slow cooked for up to 14 hours.
Restaurant details
Description: We’re all about those everyday excuses to relax and unwind with friends and family. Our mouth-watering Carvery is served fresh every day and includes a choice of 3 succulent hand-carved roast meats, slow cooked for up to 14 hours.
Reviewed 3 weeks ago

The service at the bar is always very slow, not enough staff serving.
Always a queue at the bar, so if you just want a drink, you wait a long time.
Food is fine, not great, best bet is the carvery.
The clientele leave a lot to be desired, if you like to dine in a place where kids run around screaming and shouting, climbing on furniture and window ledges, whilst parents and staff ignore this behaviour, then this is the place for you. Not for me.

Date of visit: September 2019
    • Value
    • Service
    • Food
Thank HotpotDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greene_K1ng, Manager at Old Engine House, responded to this reviewResponded 3 weeks ago

Hi Hotpotdave, looks like we didn't meet your expectations when you visited us. If there is anything we could have done to make it better then Please get in touch and let me know using 01803 226027, We hope to be of service to you again in the future.
Best wishes,
Old Engine House Torquay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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20 - 24 of 333 reviews

Reviewed 3 weeks ago via mobile

Went shopping in Torquay today thought we would try a Greenking restaurant managed to get a Table waited 15 mins for food served by a lovely waitress called Ashley lovely food had the Plowmans lunch cant wait to visit again

Date of visit: September 2019
Thank melaniecJ1892XI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greene_K1ng, Manager at Old Engine House, responded to this reviewResponded 3 weeks ago

Melaniecj1892xi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our pub Please don't hesitate to reach out if there's anything additional we can do for you.

James

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2019 via mobile

Always passed but never thought to go and try. Me and my friends decided to give it try, and we are very pleased we did. What a lovely refurbishment definitely what the place needed. We all had a mixture off the menu which we all enjoyed and the prices are great value for the quality. We was recommended a watermelon gin which was very nice. Friendly and polite staff nothing is too much hassel. Will be returning again soon thanks for a great visit!

Date of visit: September 2019
Thank Extraordinary547458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greene_K1ng, Manager at Old Engine House, responded to this reviewResponded 3 weeks ago

Extraordinary547458, thank you for your kind review; we are happy to pass along your comments to the team here at Old Engine House Torquay! Thanks again for the recommendation, and have an amazing day!

James

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2019

I have been a regular visitor of the Old Engine House over the past 6 months, but since they started doing breakfast I have found myself popping in much more often before work in the mornings, as their breakfasts are lovely and great value for money. That paired with a nice relaxed environment, happy smiley staff leaves you with a level of satisfaction that you do not find in a lot of places.

Date of visit: September 2019
    • Value
    • Service
    • Food
Thank JohnnyCash94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greene_K1ng, Manager at Old Engine House, responded to this reviewResponded 3 weeks ago

Johnnycash94, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

James

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2019 via mobile

Put more people on bar and stop making people wait. Slow service and I come every week. Always waiting while theirs one person walking around while 100 people wait

Date of visit: September 2019
Thank borneboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greene_K1ng, Manager at Old Engine House, responded to this reviewResponded 3 weeks ago

Hi Borneboy, it's a shame we didn't wow you when you visited us. If you'd like to share any feedback on your visit please get in touch and let me know using 01803 226027 .

Thank you
James

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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