We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Hotel”
Review of TLH Derwent Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
TLH Derwent Hotel
Ranked #18 of 87 Hotels in Torquay
Certificate of Excellence
Walsall, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent Hotel”
Reviewed May 29, 2014

We took eight disabled adults for a holiday recently, we were made very welcome, the rooms were of a high standard, the meals and service were excellent. Throughout our visit all of the staff were very pleasant and helpfull.

Michael E Jenkins

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,076 reviews from our community

Traveler rating
    441
    423
    143
    40
    29
See reviews for
344
305
24
19
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (307)
Date | Rating
  • English first
  • Polish first
  • Russian first
  • Any
English first
Burnham-on-Sea, null, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 28, 2014

What a wonderful hotel.The hotel,s facilities are fantastic for young and old,the huge indoor swimming pools,table tennis ,pool tables etc. The food is absolutely amazing,and the prices are very competitive ,with free parking also fantastic entertainment.

Room Tip: Look for their special offers
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gaynor L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport gwent
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 24, 2014

booked this hotel at the last minute on the 20th may, on arrival very helpful and friendly reception our room was on the second floor plenty of space and spotless,breakfast was great ,plenty of choice ,wife used the Spa which was enjoyable, lots of treatments available. pool was lovely and warm, entertainment team work very hard .Aztec bistro food very good, some parts of hotel need updating but overall good value for money and will definitely be returning

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tonynewportgwent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, England, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 17, 2014

We stayed at the Derwent from 12th May to 16th. First impressions when we arrived by coach was a bit worrying as the front of the Hotel was covered with scaffolding but the Hotel was getting a facelift and we were on the front but as we were out of the room all day it didn't bother us.
The food was excellent and the staff very efficient and friendly. We had room 70 which was got to by going through the restaurant and room had been newly decorated and new carpets. Nice clean bathroom and sizeable shower (very powerful). We went to Darmouth on the Tuesday and Wednesday we went to Brixham and Paignton which had plenty of places to eat and drink.
We booked the holiday through Dunwood Travel who are at Dudley and we were very pleased with the service we got from them. We had lovely weather the whole time we were there and on the Thursday we had a walk into Torquay and then came back and sat on the terrace where they have two swimming pools and a bar. Would certainly go back again.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pauline L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abertillery, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 9, 2014

Stayed at the Derwent from 28/03/14 - 31/03/14. This is the third time we've stayed at this hotel. We love the relaxing atmosphere, location and the Spa. Staff are always friendly and hotel is always clean. The food is also good. Great value for money. Will definately return.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bev_Shaun_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Wales
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed May 9, 2014

Just back from 3 nights at the Derwent, not a bad hotel but not brilliant either. On arrival I parked in the car park to the side of the hotel, next to another TLH hotel, The Victoria. There were approximately 8 spaces which, I thought, for such a big hotel was totally inadequate. On checking in, the receptionist, although very friendly, didn't ask for my registration number or offer any information on the car park. I found out 2 days later that there was a much bigger car park at the back of the hotel which would have saved me a lot of effort in parking and trying to get out of the tiny spaces!

The rooms are great, spotlessly clean and décor is more than adequate. Best thing was the shower though, hot and powerful. However, the corridors are horrendous, narrow with uneven floors which made it very difficult for my 84 year old mother to negotiate. The floorboards are also VERY creaky, which doesn't bode well for a good night's sleep when people are coming back to their rooms in the early hours. Also, there was a good 1.5 inches shaved off the bottom of my bedroom door which let the corridor light in and didn't help the noise situation. Added to this was the fact that every time my neighbour had a shower or flushed the toilet it was like a tornado had hit the room. I could also hear the conversations of people next door and across the corridor.


The ground floor rooms are good, nice comfy sofas in the foyer, dining room nicely furnished and the social areas are quite nice. Didn't try out the pool but it looked good.

The food didn't start well but got better as time went on. The breakfasts were definitely not up to scratch, I had undercooked fried egg on the first morning and the sausages were awful, like Tesco value sausages. The second day I just had scrambled egg and some toast which was ok but on the last morning decided to try the cooked breakfast again minus the sausages. This time my fried egg came complete with eggshell. I was amazed as the hotel warns guests about norovirus and has a hand sanitizer at the entrance to the restaurant but eggshell contains the salmonella virus, surely mistakes like this should not be happening?

The evening meal was better, although the fish cake on the first night was really bland. The chocolate and orange gateaux made up for it though. Plaice and chips on the second night was adequate but the last night meal of poached cod in white wine sauce was really good, credit to the chef for that one.

Now to the weak point of the hotel - the entertainment. I'll be honest, I'm not a fan of this type of hotel but I booked it as it is easier, when holidaying with a pensioner, to stay on the premises rather than go out looking for something to do in the evenings. Started ok with a few games of bingo, then we had a guy called Kevin who came on and - well - I don't really know what the act was. It seemed to consist of asking people for requests and playing them on his laptop. Oh he also blew up a few inflatables and made 'jokes' about them. To give Kevin his due, he seemed a really nice guy and was very popular with the guests, I just don't know what he was supposed to be doing. Anyway, he was miles better than the next act, a comedian, who has to be the unfunniest comedian I've seen in a long while (and I've seen loads of them, famous and not so famous). He said he wasn't going to be like modern comedians who swear all the time (not strictly true) which is fine as long as you're funny. Perhaps it's just me as other people were laughing like drains all through the act. I was worried when he came on and said he was like Jethro, another unfunny comedian. The next night was much better when the young people from the entertainment team put on a 'Viva Las Vegas' show. They were all very talented, great singers and dancers and I was quite impressed. Only weak link in the show was another comedian, Steve, who was great when he was singing but again, the comedy let the hotel down, another unfunny comedian. The last night Kevin was back with his 'act'. He was better this time, dividing the room into 2 teams and having them guess the intros to songs. Good fun but Kevin, please realise we're not all pensioners and also, that not all pensioners like this type of music. I'm not a youngster but I was so looking forward to some Rolling Stones, Beatles, T.Rex, Roxy Music etc etc, I'm sorry but Frank Ifield and Helen Shapiro don't do it for me (or lots of other middle aged people and young at heart pensioners).

For me the saving grace of this hotel is it's staff who were excellent throughout our stay. Special mention to Mike, our waiter who was brilliant, and to the young members of the entertainment team.

Room Tip: Any room which has a full length door and doesn't lie on a creaky corridor!!
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank paula121065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 28, 2014 via mobile

Stayed here a few times with family and will return again.
The rooms are a little dated but nice and clean .
Loads to do for kids .
The staff are lovely and the food is gorgeous. The worst thing is the parking not enough spaces .

Stayed May 2013, traveled with family
Helpful?
1 Thank Pollyash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Torquay hotels
1.0 mi away
The Imperial Torquay
The Imperial Torquay
#24 of 87 in Torquay
2,751 reviews
0.1 mi away
TLH Victoria Hotel
TLH Victoria Hotel
#37 of 87 in Torquay
545 reviews
0.1 mi away
TLH Carlton Hotel
TLH Carlton Hotel
#31 of 87 in Torquay
580 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
TLH Toorak Hotel
TLH Toorak Hotel
#29 of 87 in Torquay
646 reviews
0.4 mi away
The Grand Hotel
The Grand Hotel
#35 of 87 in Torquay
2,280 reviews
0.2 mi away
Grosvenor Hotel Torquay
Grosvenor Hotel Torquay
#21 of 87 in Torquay
1,082 reviews
Show Prices
Show Prices
Show Prices

Been to TLH Derwent Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about TLH Derwent Hotel

Property: TLH Derwent Hotel
Address: Belgrave Road, Torquay TQ2 5HS, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
#2 Spa Hotel in Torquay
#16 Business Hotel in Torquay
#24 Romantic Hotel in Torquay
#33 Family Hotel in Torquay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — TLH Derwent Hotel 3*
Number of rooms: 175
Official Description (provided by the hotel):
Part of TLH Leisure Resort, this lively 3 star hotel has access to an extensive range of indoor and outdoor leisure facilities, together with nightly entertainment and dancing. Enjoy indoor and outdoor swimming pools, a luxury spa, gym, huge indoor games arena, daily kids club and a daily activity programme. Bowling and dancing holidays a speciality. Close to sea front and town centre, ideally placed for exploring the English Riviera and beyond. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, TripOnline SA, Priceline and Evoline ltd so you can book your TLH Derwent Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Derwent Hotel Torquay
TLH Derwent Hotel Torquay, Devon

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing