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“Family Easter Break”
Review of TLH Derwent Hotel

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TLH Derwent Hotel
Ranked #19 of 87 Hotels in Torquay
Certificate of Excellence
Reviewed April 16, 2013

As always, the Derwent represented excellent value for money. My wife and I booked a family break, taking our daughters and their families with us. All had a very good time. We all love the facilities and the entertainment provided. The family rooms were generous in size, the beds clean and comfortable. The bathroom(s) were average, but came with plenty of fresh clean towels, an all over shower gel dispenser and hand soap bars.
Included were tea and coffee making facilities, plus the actual ingredients, replentished during our stay.
I must admit that the route to our rooms with regulation copious amounts of daughter/grandchildren cases and toys was quite time consuming, and at times awkward (due to stairs), but the hotel will provide assistance if requested. As expected, the volume of people/cases traffic does mean the landing/stairway carpeting shows signs of wear and tear.
I will include one other downside, but it is also a positive. On our first full day we did have two false fire alarms, and another later in the week. The downside: one of our grandsons (3 years old) became quite distressed at meal times in case it happened again (first at breakfast, second at dinner time). The positive: better to have an effective fire alarm and procedure, than always assume it's a false alarm and ignore it.
We all always enjoy the choice of food during our stay, and the menu provides a selection to suit all tastes.
Since our first stay many years ago, my wife and I have stayed in all the TLH hotels, plus the Victoria Apartments. We are always pleased with all the TLH hotels, and do not have a preference for any one above the other; but realistically, we have probably stayed in the Derwent more than any of the others

  • Stayed: April 2013, traveled with family
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Thank Driver262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jgarside, General Manager at TLH Derwent Hotel, responded to this reviewResponded April 20, 2013

Thank you for taking the time to post your review. During the week that you stayed our fire alarms were set off by building works that are taking place. We are sorry this occurred, we also find this unacceptable and have taken measures to prevent this during the ongoing upgrade of our bedrooms. I am glad that everything else seemed to be enjoyed. I hope to see you again soon.

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677 - 683 of 1,129 reviews

Reviewed April 16, 2013

Derwent Hotel is a great Hotel for relaxing or for families, rooms a touch on the small side but they are only for sleeping. Food is 1st class along with the service from all members of staff, we found that there was something for everyone. We can't wait to return to Torquay, we may see the sun on our next visit..

  • Stayed: April 2013, traveled with friends
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Thank Kevin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jgarside, General Manager at TLH Derwent Hotel, responded to this reviewResponded April 20, 2013

Thank you for your review. The sun is finally shining and people are sat around our outside pool. Hope to see you soon. Kindest regards

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Reviewed April 16, 2013

Visited for the first time last week.It certainly wont be the last.The staff were so helpful,efficient & friendly,food was lovely&plentiful,pool &spa was just the tonic needed.
Next time we are going to try one of the other hotels in the complex as only slight niggle was room was small but can not be faulted on cleanliness & facilities.
Excellent value for money.

  • Stayed: April 2013
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Thank Nini2903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jgarside, General Manager at TLH Derwent Hotel, responded to this reviewResponded April 20, 2013

Thank you for your review

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Reviewed April 16, 2013

Just spent a long weekend at this hotel as part of a short-mat bowling package. The facilities were excellent and the food was very good. The staff were very helpful and friendly. Would certainly recommend this hotel. In our opinion excellent value for the money.

Room Tip: Rooms at the back of the hotel were quieter.
  • Stayed: April 2013, traveled with friends
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Thank Sandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jgarside, General Manager at TLH Derwent Hotel, responded to this reviewResponded April 20, 2013

Thank you. Hope to see you again soon. Kindest regards

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Reviewed April 10, 2013

Stayed with my mum and my granny. Food was lovely with lots of choice. Very good value for money. Close to town. Room small but everything that is needed is there. Only bad side in my grans opinion no biscuits with tea and coffee making facilities.

  • Stayed: April 2013, traveled with family
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Thank Elle b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jgarside, General Manager at TLH Derwent Hotel, responded to this reviewResponded April 20, 2013

Thank you for taking the time to post your review. Jason

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Reviewed April 9, 2013

Arrived at the Derwent Tuesday 9th April, and what a great place. We have stayed at a few hotels in Torquay and the Derwent by far is the best, the rooms were good a few little things could be done to improve them, but that aside very clean and comfortable.
Thought the food was good and tasty. Great things for kids to do, pool was amazing but a bit cold.Its a definite must for any families.

  • Stayed: April 2013, traveled with family
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Thank Louis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jgarside, General Manager at TLH Derwent Hotel, responded to this reviewResponded April 10, 2013

Thank you for taking the time to post your review. We are in the process of fully refurbishing our rooms. This has resulted in some unwanted actuations of our fire alarm. We have hopefully now taken measures that will prevent this happening moving forward. Kindest regards

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Reviewed April 9, 2013

Recently spent two nights at the Derwent Hotel was not disappointed, clean comfortable warm rooms, excellent food, friendly efficient staff, lots of activities available, will definitely visit again. Happy to recommend to couples and families regardless of age.
Good location, our room overlooked Belgrave Rd and we had a comfortable night, just down the road to the sea front.

  • Stayed: April 2013, traveled as a couple
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Thank shonnyPlymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jgarside, General Manager at TLH Derwent Hotel, responded to this reviewResponded April 10, 2013

Thank you for taking the time to post your review. Regards

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Additional Information about TLH Derwent Hotel

Address: Belgrave Road, Torquay TQ2 5HS, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
#2 Spa Hotel in Torquay
#16 Business Hotel in Torquay
#24 Romantic Hotel in Torquay
#33 Family Hotel in Torquay
Price Range: $83 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TLH Derwent Hotel 3*
Number of rooms: 175
Official Description (provided by the hotel):
Part of TLH Leisure Resort, this lively 3 star hotel has access to an extensive range of indoor and outdoor leisure facilities, together with nightly entertainment and dancing. Enjoy indoor and outdoor swimming pools, a luxury spa, gym, huge indoor games arena, daily kids club and a daily activity programme. Bowling and dancing holidays a speciality. Close to sea front and town centre, ideally placed for exploring the English Riviera and beyond. ... more   less 
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Also Known As:
Derwent Hotel Torquay
TLH Derwent Hotel Torquay, Devon

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