Just returned from 4 nights self catering, followed by 2 nights bed, breakfast and evening meal. We have stayed in the self catering apartments many times before. They represent excellent value and flexibility. What made the break this time was the high level of service we experienced in the restaurant of the Hotel, particularly for the evening meal. The range of food was good, with a buffet option for children if they don't want to eat from the main menu. The manager and his staff clearly do a good job in here. The only complaint was about the Aztec Bistro (a separate place to the Hotel restaurant but within the complex). Food is very good and the range of drinks excellent. Prices are reasonable. The only issue is on the "2 for 1" nights, which were extended to Wednesdays (usually just Thursdays) for our stay. The food was good when it arrived, but a 2 hour wait (advised it would be an hour) is unacceptable. If you know you are going to be busy when you run a promotion, back it up with having more staff/capacity to cook the food.
- Official Description (provided by the hotel):
- Part of TLH Leisure Resort, this lovely 3 star hotel and Spa has an extensive range of indoor and outdoor leisure facilities including luxury spa, swimming pool, gym, fitness studio, bistro and games arena with entertainment on site. Ideal for couples and families. The hotel offers spa, health and fitness breaks and dancing holidays. Close to the sea front and town centre, it is ideally placed for exploring the English Riviera and beyond. ... more less
- Reservation Options:
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- Also Known As:
- TLH Carlton Hotel Torquay, Devon