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“good but not for young people!!!”

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Atlantis Holiday Apartments
Certificate of Excellence
Reviewed June 10, 2011

this apartment is very good for disabled access and great size apartments with lots of extras like ipod players, two TV's etc. the beds were comfortable and are easy to put a hoist under.

the bad things about our stay is:
1) at the front of the complex, there is a security feature that only young people or people with extremely good hearing can hear, this was of great annoyance. it sends a 40KHz frequency out that is designed to stop young people hanging around the front of the house, which was not needed because the street is deserted. the affect this had on our stay ment that we were not able to use the pool because of the sound transmitting to the pool area, also was uncomfortable walking out because of this.
i feel that this was a little excessive to have one of these devises as i know they are very expensive and have experience using them, not at hotels but at corner shops.

2) we also felt that with the landlords being on site at all times, we felt a little watched, especially when the landlord came to check the room while we were in it, on checking out.


overall great locations, great apartments, but the owners security measures and feeling like your being watched by the owners was very off putting and i wont be coming back because of this.

  • Stayed: April 2011, traveled with friends
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3  Thank bananarama180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtlantisTorquay, Owner at Atlantis Holiday Apartments, responded to this reviewResponded June 24, 2011

Everyone is entitled to their opinion but I hope anyone reading this will read our other reviews and appreciate that sometimes people leave reviews which are vindictive and complain about things which could have been rectified if brought to the owner’s attention during the stay.
Unfortunately these guests wanted to smoke on the property and it is not allowed.
Forgive me for laughing but the thought of having a device to deter young visitors is very amusing, in fact it is bizarre!
We have a Cat Deterrent which emits an intermittent high frequency sound, 18-24 KHz, at the front of the property. This is to deter cats! Some young persons can hear the sound and if we had been made aware of it being a problem we would have turned it off.
We are onsite all the time because we live here! These guests may have felt uncomfortable because other guests complained about them smoking outside their apartment when we clearly state the whole property is non smoking. They were asked to smoke off the property.
All apartments are checked PRIOR to guests leaving and, as these guests informed me that they would be leaving after 11pm on the Friday night, I asked if it would be convenient to check the apartment during the evening. It was after 9pm when the guests were loading their car that I again asked if it was a convenient time to check the apartment, they agreed as they were about to go!

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100 - 106 of 125 reviews

Reviewed June 5, 2011

We were warmly greeted on arrival by Pauline and she couldnt have been more helpful. My husband has mobility problems and sometimes has to use a wheelchair, What a find, everything you would need .Ramps down to the apartment door ( app 1). Everything in the apartment designed for the less mobile. Brilliant wet room with all the grab rails you would need, clear spaces through the dining room to the bedroom for the wheelchair. Appartment very,very clean and beautifully furnished. Pauline ran through all the things we needed to know about to make our stay enjoyable. A selection of DVD s available from her if needed. A television and dvd player in the sitting room and bedroom . Although we did not use it, the outdoor pool looked great.Railway station, shops, seafront, all within walking distance but bus stops close by. Both Pauline andJohn were brilliant hosts and should be commended for running such a lovely place to stay.

Room Tip: for the less mobile use ap 1 or 2
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  • Stayed: May 2011, traveled as a couple
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Thank birdy044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtlantisTorquay, Owner at Atlantis Holiday Apartments, responded to this reviewResponded January 28, 2016

All the apartments have been refurbished during the last two years. We hope to welcome you back to Atlantis soon.

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Reviewed May 22, 2011

Quiet location and a short walk into town and just up the road from the train station. Excellent hosts, and full of resources and information about the town. Apartment was perfectly clean and very well equipped with lots of attention to detail: salt & pepper, sugar and a few cubes of dishwasher detergent provided upon arrival. Apartment and bathroom were immaculate and the bedding and towels were perfect. Kitchen is fully equipped. High speed internet (WiFi) was excellent. Parking on site. Perfect apartment for the week we stayed in Torquay.

Room Tip: ask for number of bedrooms
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  • Stayed: May 2011, traveled with friends
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Thank sakerusso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtlantisTorquay, Owner at Atlantis Holiday Apartments, responded to this reviewResponded January 28, 2016

All the apartments have been refurbished during the last two years. We hope to welcome you back to Atlantis soon.

Report response as inappropriate
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Reviewed April 21, 2011

We arrived at the Atlantis apartments to a warm welcome from Pauline, and who kindly gave us a jug of milk (whilst our milk was defrosting) so we could have a cuppa upon arrival. The apartment was equiped to a very high standard with everything that a self-caterer could possibly need. The heated undercover swimming pool was a definite bonus and well worth the early morning dash in our cossies; from our ground floor apartment to the pool; a quick swim before breakfast then back to the apartment. The local shops in Walnut road were easy to find and convenient as was the local public house - The Chelston Manor, with guest ales readily available and good honest food. All in all a good few days away and thoroughly recommended for any visitors to Torquay.

  • Stayed: April 2011, traveled as a couple
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Thank triandal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtlantisTorquay, Owner at Atlantis Holiday Apartments, responded to this reviewResponded January 28, 2016

All the apartments have been refurbished during the last two years. We hope to welcome you back to Atlantis soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2011

We stayed the first week in March and had exactly what we wanted, a few days relaxation in an apartment that was home from home. Pauline should be proud of herself for maintaining such high levels of cleanliness and quality, not a shabby thing in sight!

  • Stayed: March 2011, traveled as a couple
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Thank maggieh19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2011

What an excellent find...we rarely stay in apartments because of having two young children and my partners OCD with cleanliness but couldn't fault it. The space was fantastic, kitchen, living room and massive bedroom. Spotlessly clean with everything you could need, dishwasher, washing machine...always handy with the english weather! and even dishwasher tablets, foil in drawers simple things made it easy. Could walk to the beaches...even the little ones did not complain and into the harbour. Beautiful on a sunny day. The owners even had a DVD library so when the little ones were worn out from hectic days building sand castles they would go and borrow a DVD to watch in the bedroom whilst we prepared dinner in the kitchen/lounge...Fabulous

  • Stayed: February 2011, traveled with family
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Thank rumar55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2011

we stayed over new year - went swimming in the heated pool - it kept my 17 year old son entertained - he loved it and cant wait to go back
i was amazed at how lovely it was - i visit torquay regularly having family living there and have stayed in mat places but this is by far my favourite - well done pauline

  • Stayed: December 2010, traveled as a couple
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Thank MJK1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atlantis Holiday Apartments

Address: Solsbro Road | Chelston, Torquay TQ2 6PF, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 36 Specialty Lodging in Torquay
Price Range: $131 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Atlantis Holiday Apartments 3*
Number of rooms: 5
Official Description (provided by the hotel):
5 Holiday Apartments. Near seafront. Car park. No meters. Free Wi-Fi. Pool available 9am - 9pm with insulated enclosure. Central heating. Wheelchair accessible apartment available. Dishwashers. Washing machines. Linen & towels supplied. ... more   less 
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Also Known As:
Atlantis Holiday Apartments Torquay, Devon

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