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“disgusting”
Review of Cavendish Hotel

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Cavendish Hotel
Ranked #60 of 85 Hotels in Torquay
Reviewed September 9, 2013

The hotel was terrible, we did not sleep a wink because of all the noise and the spring came right through the mattress so it had to be changed for the next night, upon doing so we fortunately took our personal expensive belongings with up as we returned to find our door wide open and waited half a hour before a porter returned only to apologise in a half hearted manor. The rooms were filthy and also so were the enticing swimming pools on the website lol. We left before the second night so we lost £75.00 but could not face another night there.

Room Tip: Will not happen.
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  • Stayed: August 2013, traveled with family
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12  Thank Janet K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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630 - 636 of 892 reviews

Reviewed September 7, 2013

Came here with a tour bus. Having read less than enthusiastic reviews, we were delighted to find they were far from accurate. The room was comfortable and kept spotlessly clean. The food was tasty, there was always several choices and the staff went out of their way to cheerfully accommodate every whim. While refurbishment would not go amiss in the pool area, on the whole the hotel was well maintained and efficiently run. The location is very handy for the seafront . Our taster of Torquay and the Cavendish has left us keen to return.

Room Tip: Ours was first floor with a view - albeit a little far - of the cruise ships in the bay. It was easy...
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  • Stayed: September 2013, traveled as a couple
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2  Thank Catriona T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy R, Owner at Cavendish Hotel, responded to this reviewResponded October 20, 2013

Thank you for your kind review. We are pleased you enjoyed your stay.
Many thanks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2013

Went to the canendish in june. We enjoyed it that much we decided to go back for a week and that was 24/8 - 31/8. Firstly, would like to thank Mike for booking us both in and welcoming us back.
The room was spacious and very, very clean.
The food is still very good and very hot - we read the previous reviews about there not being baked beans on the full english breakfast and it does show the management take the reviews very seriously - so now you get baked beans every morning.
Pool area was lovely to sit around and the pool was clean and inviting.
We would like to thank all the staff for there professional attitude and the way you are made very welcome - nothing is too much trouble to them all and that is what makes a good.holiday. A big thank you to Simon who was our waiter at meal - you could not wish for a more polite person. Then theres loveable, laughable Paul - he gets all the guest laughing.
Many, many thanks once again to all the Cavendish staff for a great week and the weather was fab aswell.
M&B Gascoigne (mr &mrs2013)

  • Stayed: August 2013
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2  Thank mrandmrs2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy R, Owner at Cavendish Hotel, responded to this reviewResponded October 20, 2013

Thank you for your wonderful review. We have passed your kind comments to all our hardworking staff.
Once again, Many thanks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2013

did not injoy my 3 day stay had to change rooms both rooms were bad the first room was wright out side the lifts ...second room was noisey with a big kichen extractor fan and the decor was 1940s need up dateing ....the swimming pools were so drity that my daughter didt want to swim.....so i would not recommend it .....

Room Tip: do not recommend the hotel
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  • Stayed: August 2013, traveled with family
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5  Thank usha b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2013

A well located hotel in Torquay. Loads of car parking and staff very pleasant. I was a bit dubious at first after reading reviews but ended up pleasantly surprised. Stayed 5 nights in August and had a wonderful time exploring Torquay. Tried the food on one occasion but only moderate, small portions and full english breakfast was a rasher of bacon, beans, sausage and a egg! (loads of toast though).
Has a nice outdoor pool if the weather permits. Some reviews mention doors slamming, i have to agree as the room doors have those springs that close automatically, however did not bother me as i always take earplugs when staying in hotels. If your after a well located budget hotel with car parking then the Cavendish ticks all the boxes.

  • Stayed: August 2013, traveled with family
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3  Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2013

Bit of a late review, Lovely place, big spacious room, food was lovely, had to laugh at the amount of green leafs on top of the meals! Both pools were clean and lovely and we had a good laugh playing ping pong in the Games room :) I would just say avoid the lift, it's a little dated, although we went in twice and didn't have a problem just a couple of scared faces! Lol Torquay is beautiful, ideal location, close to everything, had a wonderful stay!

  • Stayed: September 2012, traveled as a couple
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2  Thank Anna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

Stayed at the cavendish with my partner for the weekend a total of 3 days. It was £25 per person per night so cost us a total of £150 for the 3 nights. Breakfast was included with this price but we didn't bother to go down for this cause didn't want to be getting up early on a holiday.
The parking for the hotel is very good, it's very large and plenty of spaces right outside the hotel. The staff on reception didn't look particularly happy to be working at the hotel at all, the women didn't even crack a smile.
We had to use the lift to get to our room, the lift had a funny smell to it and was so tiny I doubt it would be suitable for a disabled person with a wheelchair. While walking to our room i noticed a lot of the doors were a bit shabby, some of them had odd numbers on them and some of the numbers had fallen off completely. Our room itself wasn't too bad at all. It was quite spacious and had a double bed and a single bed in it. The bedding itself was very dated but on pulling the bedding back and bottom sheet and pillows were crisp white which was nice. The shower in our bedroom worked fine and we always had hot water. We had a kettle and also tea bags, little milk pots and sugar but not very much and it didn't last us very long. Our tele had freeview which on the first night we had a bit of trouble with, I did ring down to reception for help and was told someone would be up right away to which no one came, it wasn't until I went downstairs a second time that a member of staff came upstairs and sorted the tele out for us.
I slept well and the beds were quite comfy, our room overall was quite good.
This hotel is dated and could do with modernisation but for the price you pay of £25 pp per night I think it was fine. It is a 2* hotel after all but I wont e returning again.

Room Tip: rooms on the south side are quieter
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  • Stayed: October 2012, traveled as a couple
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2  Thank Anna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cavendish Hotel

Address: Belgrave Road, Torquay TQ2 5HN, England
Phone Number:
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 85 Hotels in Torquay
Price Range: $46 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cavendish Hotel 3*
Number of rooms: 94
Official Description (provided by the hotel):
Family-run two-star hotel only 400 m from the sea front and ten minutes from town. We have excellent facilities and nightly entertainment, our rates are very competitive and a large number of regular guests come back to us year after year. Groups and individuals welcome. ... more   less 
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Also Known As:
Cavendish Hotel Torquay, Devon

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