This hotel is in a superb location, particularly when you are part of a coach holiday. The reception staff are well-trained and helpful at all times.
The public areas are very spacious with lots of seating. For those who enjoy the entertainment, there is plenty of it in a ballroom well away from most of the accommodation.
The restaurant is cramped and our waiter was not very efficient. (Other staff seemed ok). The menu looks varied but the food in front of you doesn't live up to expectations. The breakast on the final morning turned into chaos when staff could not cope with all guests being told to go to breakfast at 8am!
Our room was extremely basic with a cupboard size en-suite. There was a constant draught from the window. There was only a very thin blanket on the bed and not enough for the zero overnight temperatures .The shower didn't work properly and the walls were covered in black mould. The housekeeping staff did their best though. Apparently, the premier rooms are much better and worth the extra. It's a pity that Shearings won't invest in improving the basic rooms. Guests don't expect luxury, just something clean and comfortable.
Overall, this Shearings break represented good value for money.
- Official Description (provided by the hotel):
- Right at the heart of beautiful Torquay, the Torbay Hotel benefits from stunning views over the lovely harbour. The hotel can be summed up as, 'grand features in warm surroundings,' and includes front-facing rooms with modern facilities - the Premier and Superior rooms are particularly desirable. It has a large ballroom, two bars, an indoor heated swimming pool and a sun terrace. The hotel is also within easy walking distance of the town centre's shops, boutiques and restaurants. After two years of extensive restoration Royal Terrace Gardens (aka "Rock Walk") has been returned to its former glory with a modern day twist. Located just next to the Torbay Hotel, Rock Walk offers spectacular views across the bay, and at night when it is beautifully lit up, it makes for the perfect evening stroll. ... more less
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- Also Known As:
- Torbay Hotel Torquay
- Bay Torbay Hotel Torquay, Devon