We have just spent 4 nights at the Torbay Hotel booked through Shearing’s. The journey from our home town to the hotel took almost 12 hours but the seats on the coaches are very comfortable and the drivers are very good and there are comfort stops every 2 hours or so, our Torquay driver Ray was excellent very entertaining and professional. The positives about the Torbay Hotel are the staff, the majority of which are excellent and very customer focused and happy to help whenever they can especially Robert the restaurant manager. The second best thing about this hotel is the food; it was very good and served quickly. The hotel is a beautiful old building and in a prime location and the view of the Marina and bay right outside the door is beautiful.
The negatives about this hotel are some of the rooms and the overcrowded restaurant. Room 410 was the first room we were allocated and the wall paper was hanging off the wall with damp, the staff did move us immediately on request but I was brought up in the hotel business and would never have allocated a room in that state to any customer. The dining room is too small to accommodate all the tables required for guests so customers are allocated a table with other guests; this is fine if you are asked if that is what you want however there should be a choice for guests who wish to dine as a couple without it being an issue. The hotel rooms are very warm and the windows would benefit from nets or blinds for added privacy for the guests as the hotel does face on to a main road.
- Official Description (provided by the hotel):
- Right at the heart of beautiful Torquay, the Torbay Hotel benefits from stunning views over the lovely harbour. The hotel can be summed up as, 'grand features in warm surroundings,' and includes front-facing rooms with modern facilities - the Premier and Superior rooms are particularly desirable. It has a large ballroom, two bars, an indoor heated swimming pool and a sun terrace. The hotel is also within easy walking distance of the town centre's shops, boutiques and restaurants. After two years of extensive restoration Royal Terrace Gardens (aka "Rock Walk") has been returned to its former glory with a modern day twist. Located just next to the Torbay Hotel, Rock Walk offers spectacular views across the bay, and at night when it is beautifully lit up, it makes for the perfect evening stroll. ... more less
- Reservation Options:
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- Also Known As:
- Torbay Hotel Torquay
- Bay Torbay Hotel Torquay, Devon