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“A Trooper of a waiter!!!”
Review of Biancos

Biancos
Ranked #21 of 394 Restaurants in Torquay
Certificate of Excellence
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Special occasions, Large groups, Romantic
Dining options: Late Night, Lunch, Dinner, Reservations
Reviewed 3 weeks ago

Thought we would try this out as our hotel recommended it and booked a table for 4. We were greeted in a very welcoming manner by a nice waiter. As we went through the evening we became to realise this lovely man was the only person serving in a very busy restaurant. We were given drinks and menu’s and had our meal which was very nice . We Have to say how amazing and professional Moet the waiter was we really felt for him what a TROOPER and a credit to his restaurant. We hope he is appreciated. We will be back on our next visit but hope next time he has the support he so deserves. The only reason I have given 5 stars purely for one persons effort and we also liked the food.

Date of visit: September 2019
1  Thank Boxerface
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9 - 13 of 1,131 reviews

Reviewed 3 weeks ago

We visited Biancos on Thursday night having been there previously, usually relaxed however, on this occasion very busy we sat upstairs and our waiter was very professional and explained specials and menu.
Despite having a full restaurant upstairs our waiter was having to help downstairs as not sufficient staff.
This meant that we had slight delays, but overall a good evening. The management need to ensure that there is sufficent experience staff on duty to meet everyones requirements.
You cannot run a busy restaurant with sketeton staff and expect customers to keep waiting for food.

Date of visit: September 2019
    • Value
    • Service
    • Food
1  Thank mary g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Visited previously all good really looking forward to another nice meal but this was not to be. When we got served we asked the waiter about the specials and he said he only did the wine but eventually sent someone to advise. When we ordered it was slow, we had some medertranian veg was raw.some tables who got in after us still had a long wait to be served. They had 3 waiting staff a full seating upstairs and downstairs very gready restaurant I wouldn't bother coming back.

Date of visit: September 2019
Thank Travelstockpo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Called to reserve a table for the following evening at 8pm. I was asked if we could come at 8.30pm instead. I thanked him, but said that on this occasion we would leave it and book another time as we lived locally. He then suggested we came at 7.45pm which we accepted.
As a family of four, we arrived early, showed to our table, ordered drinks within 10 minutes of arrival. After almost 45 minutes, we then flagged a waiter down and asked if we could order food. He sighed, eye rolled and agreed!
The food was average. Service was poor. I raised this in the restaurant with the owner who apologised and said they had a group of 15 diners upstairs and he would "make it up to us" Bill of £94 for four of us, starters and mains bottle of house red as part of the meal deal and 3 cokes. Didn't "make it up to us", wouldn't go again and wouldn't recommend..

Date of visit: September 2019
Thank LisaFelmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2019

Starters were excellent, ordered fillet steak for main course for me and my wife and they were huge and perfect. Can't comment on pasta or pizza dishes but what we had was superb !

Date of visit: September 2019
1  Thank MikesKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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