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“Variable” 3 of 5 bubbles
Review of Pizza Express

Pizza Express
Ranked #193 of 703 Restaurants in Plymouth
Price range: $43 - $43
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Large groups, Families with children, Kids
Dining options: Late Night, Dinner, Lunch, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Plymouth, England, United Kingdom
2 reviews
“Variable”
3 of 5 bubbles Reviewed October 12, 2013 via mobile

I thought I would experiment and wrote the review during the meal. So. It's a busy Saturday night with shoppers and theatre goers. Restaurant is very busy. Looks OK to start with as waitress seems quite on the ball. 45 minutes later we are not so sure. Still no food. It eventually arrives but we lost the starter somewhere. Had to get it knocked off the bill. It's a a shame they can't seem to cope with the rush. Would have expected better from Pizza Express.

  • Visited October 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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242 reviews from our community

Visitor rating
    69
    77
    43
    36
    17
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
HANTS
Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“A dissapointment”
2 of 5 bubbles Reviewed September 24, 2013

Perhaps we were not in the right frame of mind as we had failed to gat a table at Prezzo which was full even on a Monday night. In contrast only four tables were taken at Pizza Express. Have not been to a Pizza Express restaurant for over a year when we had to wait over an hour for our order to be taken in Alresford, Hampshire. This time both our pasta choices were off that night and when the substitute pizzas came they were very ordinary. Service was good until we came to pay when our Tastecard was refused because we had failed to pre-book a table in an empty restaurant! It will be well over a year before we return to Pizza Express another time if at all. The brand is tired and the manager could not care less if we dined there in future! A jobsworth whose idea of customer service is twenty years out of date.

  • Visited August 2013
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank ALPESZEROSIX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level Contributor
35 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Pizza Express”
5 of 5 bubbles Reviewed September 1, 2013

Truly good food. I love their freshly made pizza, but the pasta is very tasty too and the desserts are tasty. I cannot write anything bad about this restaurant. It was always a lovely experience, whether I only picked up my take-way, had less than hour for a lunch or had a pleasant evening with my friends. Love it.

  • Visited March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Angelka33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Customer service was second to none”
5 of 5 bubbles Reviewed September 1, 2013

We were served by an extremely attentive waitress. Nothing was too much trouble and she really made the whole experience such a positive one. Pizza express never fail to please, even when we were a party of 10. The salads were particularly lovely and the desserts were great! You can now have a small amount of desert and a coffee for the price of a dessert. This went down very well. It was just perfect! I have 2 young children and they thoroughly ended their dining experience too. They were even given babycinos with their ice cream so that they felt like the adults. I will definitely go back next time I am visiting Plymouth!

  • Visited August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank MummypigLM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level Contributor
24 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Excellent - pleasantly surprised”
4 of 5 bubbles Reviewed August 13, 2013

I went to Pizza Express last Friday evening with my daughter and husband. We were very surprised that it was so good, the food and customer service were both excellent and the toilets were also very clean. It was deservedly very busy and we will be going back. The lasagne was very tasty and equally so was the cheesecake.

  • Visited August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Plymouthss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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