After having finally found a table for 6, we ordered our food, 60 minutes later a plate of starters arrived, 30 minutes after that we asked where are main food was, we were told it will only be a few minutes more. 30 minutes past, and still no food. Asked again the bar man said 'I have no explanation, it should take another 10 minutes', 20 minutes later our food finally arrived, I asked for a well done steak, and I had a medium steak and so I had to send it back.
When I complained about the service, the rather rude manager said 'you had a free round of drinks, what more do you want?'.
I wouldn't have minded if everyone was in the same boat, however we were with another set of friends who ordered food & dessert 45 minutes after us, and were served before we had our food and were on their was back to the hotel before we had ours. It was a mistake on their part and I think they knew this.
My husband works in Plymouth, he is in the Navy, and is quickly spreading the word about the awful service we recieved.
- Also Known As:
- Jack Rabbit Vintage Hotel Plymouth