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Future Inn Plymouth
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Reviews (2,207)
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All reviewsfishbone restauranttwo double bedsbusiness parkroad workscity centremodern hotelplenty of free parkingderriford hospitalrooms are largeair congood sizerestaurant staffwould stay againbuffet styleexcellent hotelvisiting familybusiness trip
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1,792 - 1,797 of 2,207 reviews
Reviewed September 2, 2013

Stayed here for two nights 30/08 and 31/08, great big room with two double beds, even though there was only two of us, shower was a bit dicky (it turned round on it's own) room was clean, bed was comfy, plenty of brewing facilities and reception staff were happy to replenish when asked, there was ample towels all in all the room itself was great, no complaints, the only complaint is that we would liked to have eaten a breakfast in the hotel but the restaurant has such a bad writeup we didnt chance it, particularly breakfast, given it was 9 pound each we were prepared to risk it and then argue for our money back if it lived up to the reviews :(. Would defo recommend the hotel but can't comment on the restaurant - read other reviews for that, shame, they should hold someone accountable for the restaurant and include it in the prce when its improved to help their reviews!

  • Stayed: August 2013, traveled as a couple
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Thank PeteH68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlymouthManager, Front Office Manager at Future Inn Plymouth, responded to this reviewResponded September 8, 2013

Thank you for reviewing your recent stay with us.
I am pleased you found the room and amenities to be of a high standard.
Your comments regarding the shower have been passed to our maintenance team to rectify the issue. Please accept my apologies that this was not rectified during your stay.
I understand that some previous reviews may discourage guests from visiting the Fishbone restaurant, however we encourage all guests to try it.
I hope you choose Future Inn Plymouth again soon, and are happy to try the restaurant.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2013 via mobile

All in all a pretty decent hotel - stopped over for a brief one night stay (2 adults & 2 young children) and couldn't really complain about anything. Location was out of Plymouth yet convenient, parking was plentiful, Chap on reception was very helpful and the rooms were clean, tidy & spacious. Overall Hotel seemed good value for money to us!

  • Stayed: August 2013
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Thank AfricaToWorcester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlymouthManager, Front Office Manager at Future Inn Plymouth, responded to this reviewResponded September 8, 2013

Thank you for your recent review.
We are grateful for the kind comments regarding our clean rooms and helpful staff.
These comments have been passed on to the department heads to pass on to the teams.
We hope you choose Future Inn Plymouth again soon.

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Reviewed August 29, 2013

Great room, lots of space and 2 large very comfortable double beds. Very good price for the Bank Holiday weekend in August. Based near the airport, so quite a distance from the city centre, which was not a problem for us as we drove in within 10 minutes. Staff were very helpful and polite. Towels, toiletries, tea facilities good. Also provided biscuits and bottle of water in the room. Only thing that stopped the excellent was breakfast was £9.00 on top for each person and there was no menu available to see what was actually available - which as my 7 year old won't eat a hot breakfast seemed very pricey. There was a McDonalds and a M&S Food Hall just over the road which we used but might well have decided to have breakfast if there had been a menu that we could look at. The restaurant on site was reasonably priced for evening meals but we decided to look around Plymouth so didn't actually eat there.

  • Stayed: August 2013, traveled with family
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Thank Catherine I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlymouthManager, Front Office Manager at Future Inn Plymouth, responded to this reviewResponded September 7, 2013

Thank you for reviewing your recent stay at Future Inn Plymouth.
I am grateful you found our rooms to be comfortable and staff helpful.
Your feedback regarding the breakfast cost and lack of menu have been passed on to our restaurant manager to improve the breakfast service for the future.
We hope to see you again soon.

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Reviewed August 27, 2013 via mobile

Stayed at the Future Inn prior to boarding ferry from plymouth. We booked a family room on a promotional rate so really weren't expecting much. However the room was spacious with two double beds and a nice bathroom. Shower okay. Tea, coffee and complimentary toiletries supplied, which saved us unpacking ours. Beds were fab and the linen good quality. Staff were very efficient and helpful even at 6 am! 20 minutes easy drive to ferry port. Will definitely stay again.

  • Stayed: July 2013
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Thank LizaCampb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlymouthManager, Front Office Manager at Future Inn Plymouth, responded to this reviewResponded September 7, 2013

Thank you for your recent review.
It is great to hear you found the complimentary items useful and the beds comfortable.
We pride ourselves on having very helpful and attentive staff, 24 hours a day, and I am pleased we could have been of help at 6am.
We hope you choose Future Inn Plymouth again soon.

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Reviewed August 27, 2013

We stayed here Aug 2013 for 1 night,there were 3 adults in a 'superior' room with 2 queen size beds which were very very comfortable. The beds were wonderful, the room was very clean, loads of fluffy white towels, complementary shampoos, bath foam & soap. The room was very spacious with everything we needed including iron & ironing board,Aircon,plenty of hot water, hairdryer,large TV, lots of plug sockets, tea & coffee & even complementary biscuits. All these little touches make it a more enjoyable stay. The location is not too far from the main town with a McDonald's over the road & lots of take away shops a short drive away. We have booked again for December as we enjoyed our break so much.

  • Stayed: August 2013, traveled with family
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Thank zander95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlymouthManager, Front Office Manager at Future Inn Plymouth, responded to this reviewResponded September 7, 2013

Thank you for reviewing your recent stay with us.
I am pleased you found the room to be comfortable and the extras in your room useful.
We look forward to welcoming you back in December, and encourage you to sign up to our Future Club Rewards scheme, just ask at reception during check-in.

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