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“Good service and great location”

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Premier Inn Plymouth City Centre (Sutton Harbour) Hotel
Ranked #5 of 21 Hotels in Plymouth
Certificate of Excellence
Cambridge, United Kingdom
Level Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Good service and great location”
Reviewed May 16, 2014 via mobile

We stayed there on May bank holiday weekend on the third floor. The hotel seemed full but was running calmly and efficiently even at peak time during breakfast.

The staff were not only welcoming and helpful but cheerful and charming.

For the price you pay you get an amazing location and free parking. A night out on the barbican without driving is possible as it is only about 5 minutes walk. Surprisingly the hotel was quiet at night and there now seems to be climate control including aircon in all rooms.

If you are unlucky your room will not have a good view and you may not find parking but this is a small sacrifice given the consistent reliable quality of these hotels and the great location. We will use it again.

Stayed May 2014, traveled as a couple
Helpful?
Thank Oguh_56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (314)
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English first
Manchester, United Kingdom
1 review
Reviewed May 13, 2014

Excellent service from staff, excellent room facilities, wonderful stay cannot wait to go back at next available opportunity, highly recommend this hotel. From moment of check in to moment of check out all the staff made mine and my families stay excellent.


  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christopher R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed May 12, 2014

Stayed for just one night and arrived very late after long delays on the M5. Staff were very welcoming and we slept like logs in very comfortable bed. the hotel's car park was very full and there is no drop off point although there was very ample parking in the other Premier In. Next door but we had to trek to and fro with our luggage.
The staff were very lovely and helpful.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank REVFS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Launceston, United Kingdom
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed May 12, 2014

Clean, modern budget hotel with a good breakfast menu choice. Close to the Barbican with its bars and restaurants. Room was a bit too hot in the morning but other than that was very comfortable – I would stay again.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa03121410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weston super Mare, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 12, 2014

Hotel is close to city centre, barbican and the harbourside. Good standard of breakfast and nice comfy, spacious rooms.
Hotel is located on a busy road with traffic and there is a nightclub v close by so people leaving the nightclub do walk past the hotel in the early hours of the morning so therefore expect lots of noise if staying for the weekend. The rooms facing the busy road do have triple glazing though. I have stayed on the other side of the hotel overlooking the hotel's car park and these rooms are quiet.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
68 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 8, 2014

premier Inn is the best as it got nice food and boncey beds. Premier Inn is the best as it got nice food and bouncy beds. I think people should go there because you won’t get bored and nice time there

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Felixmonster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hailsham, United Kingdom
Level Contributor
150 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed May 7, 2014

The premier Inn at Sutton Harbour is a great hotel. Sadly on the 2 nights I stayed, so did a coach full of rugby supporters. 2 nights of disturbed sleep was the result. The hotel and staff were 1st class. Clean comfortable rooms, Top quality "all you can eat" breakfast. A great restaurant close by (Table Table) run by Premier Inns. All in all a nice hotel in a good location, only spoilt by a large group of rowdy guests. On checking out I mentioned the problems and received an apology straight away and was given details on how to complain by email. 1 week later my credit card was reimbursed with the whole amount for the stay. Premier Inns do just what they say. A guaranteed nights sleep or your money back. I would use again without hesitation.

Room Tip: Make sure you add the breakfast to your booking. It will set you up for the day.
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  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wilkybob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Plymouth City Centre (Sutton Harbour) Hotel

Property: Premier Inn Plymouth City Centre (Sutton Harbour) Hotel
Address: 28 Sutton Road, Plymouth PL4 0HT, England
Location: United Kingdom > England > Devon > Plymouth
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#4 Romantic Hotel in Plymouth
#9 Family Hotel in Plymouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Plymouth City Centre (Sutton Harbour) Hotel 3*
Number of rooms: 107
Official Description (provided by the hotel):
In a historical part of central Plymouth with marina views, close to the National Marine Aquarium ... more   less 
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Also Known As:
Premier Inn Plymouth (Sutton Harbour) Hotel Plymouth

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