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“Will be go there again?”
Review of Elfordleigh Hotel

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Elfordleigh Hotel
Ranked #15 of 21 Hotels in Plymouth
Bognor Regis, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
“Will be go there again?”
Reviewed November 5, 2012

My husband and I have stayed here a few times. Our last visit was earlier this year. The staff were great and the food we had was very good. The management left little to be desired and in fact the owner visited and I told him that I thought 'the management' (about 6 in total), from what I observed, didn't make eye contact, smile or indeed speak to any of the guests whilst we were there. The senior manager at that time did speak to me after the owner had spoken to him and I am sorry to read that things do not seen to have improved. We loved the golf and the golf Professional is great. We want to stay again in the Spring and I will keep my eye on tripadvisor. I certainly do not think one should have to pay 'extra' for English Breakfast - that is another thing that I will be monitoring.

  • Stayed April 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank margaret50421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elfordleigh1, Manager at Elfordleigh Hotel, responded to this review, December 10, 2012
We read your review with concern as you are a regular customer at the Elfordleigh. A member of the management team will always be available to discuss any issues should they arise and we look forward to your return to the hotel next year. With regard to our current room charges there is the room only option. A full English or Continental breakfast and evening meal can then be purchased and added to the account. This also allows us to offer a very competitive room only rate if breakfast is not required. All inclusive golfing breaks are on offer so if you do have any queries please do not hesitate to ask our reception.
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435 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Pontypridd, Wales, United Kingdom
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 29, 2012

Stayed here for 2 nights on a golf society weekend with a group of 20,hotel rooms are quite large and very clean,nice veiws out over the golf course.Staff are friendly enough,but at times it seemed as if there was only one person working there.The golf course itself is very nice,well looked after with a different challenge on almost every hole and stunning veiws.Food was good allthough a little bit pricey,as were the drinks in the bar,£8 75 for a double jd & coke and £3 90 a pint.All in all tho enjoyed our time there and would go back.

  • Stayed October 2012, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Gareth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elfordleigh1, Manager at Elfordleigh Hotel, responded to this review, December 10, 2012
We are pleased to hear you enjoyed your golf society weekend at the Elfordleigh.
The food and drinks prices are adjusted according to the time of year. Currently a pint of lager is £3.50 a pint, real ales £3.10 a pint and a double Jack Daniels and Coke £6.75.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed October 29, 2012 via mobile

16 of us fellas booked in on my stag weekend.Cracking scenic golf course that IMO up there with best.Rooms were clean & tidy..Food &service was excellent couldn't fault it.The bar was airy with TV's so we were able to watch sport.There was another bar area with no TV's so all were catered for.Recp booked taxis so no issues there,again cheap & prompt.Only one downside the Barman worked his butt off serving beer/food/coffees.Defo need at least 2 people working...If you want a golf weekend/good food/alcohol this is the place....Excellent!!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Ghillie34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 22, 2012 via mobile

Changing area was down some stairs and along a corridor away from pool/spa and treatment rooms. Forcing 4 of us to walk around semi naked with gowns.

Would not go again.

Very good care taken of us for lunch, again the restaurant was a long walk from spa and treatments. We needed to get dressed and undressed again.

It was a nota seamless and comfortable experience. Sadly asIi'm Newcastle based wasn't able to tour the facility first.

  • Stayed January 2012
    • Location
    • Cleanliness
Helpful?
Thank Melanie_Newcastle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elfordleigh1, Manager at Elfordleigh Hotel, responded to this review, October 31, 2012
Thank you for your review. We value all comments as we look for continuous improvement.

We were sorry to hear that your Spa Day was not up to your expectations. With regard to the changing rooms, there are various rooms available within various proximity to the treatment rooms.

It was good to hear you had an enjoyable lunch. The Oasis Leisure and Spa is situated in a separate building from the main hotel joined by a corridor requiring a short walk to the restaurant. There are three restaurant areas available providing users of the spa an optional preference where to have their meal.

We endevour to ensure all customers leave the Elfordleigh hotel, Oasis Leisure and Golf Course happy with the facilities,service and would hope to see you return in the future.
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Burton on Trent
1 review
Reviewed October 18, 2012

I have never felt compelled to write a review before but I feel I have too on this occasion. I have stayed at this hotel for years on business and travel a good distance out of my way to do so. The question is why? Because it has an O.K. gym and a good golf course that you are not stopped from using on an evening for free.

The rooms are adequate in standard; they are large but tired and need a refit, apart from the showers that are greatest in the whole world. The price that you pay for your room is good value but the cost and quality of the food and drink is simply appalling and the owners are clearly being greedy. Tonight I expressed my opinion that the food was simply terrible and the waitress just laughed and walked off, she made no attempt to resolve my complaints which infuriated me even more.

In conclusion stay for a great value room with good facitlies, especially when you can walk on the golf course for free when the golf shop is closed, but eat elsewhere as the food and service is simply the worst value for money you will ever receive.

  • Stayed October 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank ben w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elfordleigh1, Manager at Elfordleigh Hotel, responded to this review, November 4, 2012
We have read your review with obvious concerns as you have been a regular customer at the Elfordleigh.

The hotel is currently undergoing a gradual refurbishment and it appears your recent room has had a new bathroom and scheduled for further updating.

Our aim is to offer value for money and good customer service at the Elfordleigh and our food and beverage manager is currently reviewing menus and pricing.

The handling of your concerns by the member of waiting staff is simply not acceptable and all staff are receiving ongoing training in customer service to ensure these situations are handled in the correct manner. A duty manager is always available to address such issues should they arise.

Please accept our sincere aplogies and we would like to offer a bottle of wine from management as a gesture to hopefully see you return as a valued guest of the Elfordleigh.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Plymouth hotels

Leeds, United Kingdom
Level 6 Contributor
277 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed September 17, 2012

This is a lovely hotel which is part of a popular golf course on the edge of Dartmoor. Our room was large, the bed comfy and the view of the greens delightful. The pool is of a reasonable size and staff friendly. The gymn is big. It is a short distance from the A38 although the lane to it is quite narrow in part.
The only downside is that it could do with a bit of TLC in the immediate vicinity of the hotel - the terrace outside the pool area needs weeding and the broken chairs and sunloungers removed but this could have been due to lack of use over the appalling summer we have had. There was evidence of damp plaster in the bedroom by the window.
On one occasion while we were there, there was only one member of staff in the bar and she was struggling to cope with the bar and take food orders and then take food to tables so there was a long wait to be served but this is a minor point and it did not mar the stay. The only other irritation was that whilst wi fi was free, it was only available in the immediate vicinity of the reception area and even then rather spasmodic so this was a bit tricky as my husband had urgent work to do.

Room Tip: ask for one overlooking the golf course
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Lizzie071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wimborne Minster, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 17, 2012

just stayed for a long golfing weekend.great facilities,food very good and staff very helpfull.rooms very spacious.golf course a bit hilly but enjoyable.would return.as per fles ridden cat he is not but is a lovely silver tabby who is very friendly.hotel is a bit difficult to find via sat nav.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank brian g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Elfordleigh Hotel

Property: Elfordleigh Hotel
Address: Elfordleigh Colebrook, Plymouth PL7 5EB, England
Location: United Kingdom > England > Devon > Plymouth
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 21 Hotels in Plymouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Elfordleigh Hotel 3*
Number of rooms: 34
Official Description (provided by the hotel):
For that somewhere truly extra special, why look anywhere else? You are warmly invited to relax, unwind and saviour the unique atmosphere that is, the Elfordleigh. Set within spectacular South Devon countryside, yet only minutes away from the main A38, Devon Expressway and the heart of Plymouth, the Elfordleigh offers the perfect location whether your visit be business or pleasure. At Elfordleigh we pride ourselves on offering the finest food and wines. At the very heart of the hotel is the spacious and comfortable Brasserie serving light meals and tempting snacks throughout the day. Enjoy the splendid views from the Brasserie Terrace. Just a step or two away is the classically styled Churchill's Restaurant. With its adjoining airy conservatory, this elegant restaurant provides the perfect setting for fine dining, with menus to suit even the most discerning palettes. All residents have free use of the leisure centre, which includes a fully equipped gym, indoor swimming pool, sauna, steam room and jacuzzi. ... more   less 
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Also Known As:
Elfordleigh Hotel Plymouth

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