I wanted to give this 4 stars, my boyfriend wanted to give it 3 and he persuaded me!! The Arts Centre is a beautiful building - inside and out. It doesn't feel like you are in Plymouth - in a good way! We paid £24 each for a cinema ticket and 3 course meal. We paid extra for drinks, and my bf paid extra to upgrade to a large meal, which was £9 extra in total!
We were advised to arrive at 6:15pm for the meal as the film started at 8pm. However, service was slow, and despite our repeated requests, we did not finish our meal until 8:15pm and missed the start of the film, which was very disappointing. There were only 3 other occupied tables in the restaurant, and with 3 waitresses, we can't understand the lack of speed!
Starter was great, the bf's main was great. My salad came, but with balsamic dressing instead of the mint dressing advertised on the menu. I'm not a fan of balsamic, but ate it anyway, as we were aware of how late we were running... Our desserts finally arrived at 8:10pm (yes the film had already started). The bf was given coconut ice-cream instead of vanilla, and I was given apple chutney instead of the tomato chutney I ordered. I left my chutney as I hate apple, and didn't order a new one, as I wanted to watch the film, and the bf ate the ice-cream despite not being too keen on it! One other poor couple only just received their main as we were leaving to watch the film - they must've missed half of it, even though they had arrived at the same time as us! The restaurant really, really should sort this, as it was a big pain, and the bf said to me that he wouldn't come back. I think I would be tempted to go back, but just to watch a film perhaps, as a result of the bad restaurant service! It's a shame as they have a great vegetarian and gluten free selection - they just need to get these small but very significant things right!!
The film was great - a Norwegian one. The cinema was comfortable and warm.
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