My husband and I stayed here for a couple of days last week as it was conveniently located to the Hoe where the National Firework Championships were being held, we were visiting Plymouth to see them. That's the only positive thing I can say about this B&B really.
When we arrived Teresa asked us if we were in the right place as she couldn't find my booking. She looked again and did find it but for the wrong days. She did give us a room but not after complaining that she now wouldn't have a room for her work man, I hasten to add that I booked months in advance.
The room also left a lot to be desired I'm afraid. The shower was terribly moldy and you certainly didn't feel clean after showering in it. Something that could probably be easily fixed.
The bed was awful, far to soft, when one of us sat on the bed the other one almost bounced off and as I've recently had back surgery, this was not good. Investing in some good quality beds and mattresses wouldn't go a miss here.
Breakfast, well, where was it?. My husband doesn't eat egg or beans so when his plate arrived it looked very bare. Normally you would get extra sausage and bacon or something to fill up your plate, but no, not here. And the toast, well all the guests were complaining that it was like cardboard, thin, cold and hard.
The worst part of our trip was that Teresa tried to charge me twice for the room. I paid cash on arrival but she didn't make a note of this, so this morning in the post I received a letter from her asking me to pay as my card wasn't working. Thank god it wasn't or I would have been charged a second time and I don't fancy my chances of getting my money back from this less than dynamic woman.
I didn't see Teresa smile once while we were there, it certainly was not an inviting place and actually made us feel quite uncomfortable. As we left we spoke to other guests outside and they had all the same complaints that we did.
I certainly would not recommend this B&B to anyone else, there are far nicer to be had.
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- Also Known As:
- Ashgrove Hotel Plymouth