This is a difficult review to write because, in many ways, this hotel deserves an excellent rating. The situation - in beautiful countryside close to the beach and the excellent food being two reasons, however there were disappointments too.
We were attending a wedding (4 people) and staying overnight at the hotel. This had been arranged several months previously and, as we were travelling from Salisbury over a bank holiday weekend for a 2pm wedding we wanted to be able to freshen up and get dressed at the hotel. I was assured by email a few weeks before arrival that we could have our rooms by 12.30pm. It couldn't be any earlier, they explained, because they were full the day before and had to clean the rooms. This was fine, as it still gave us time to prepare, and it was agreed.
On reaching the hotel only one room was available and no record could be found of our request - I did still have copies of the emails on my computer. They made no apologies and said the other room wouldn't be available until 2pm! I'm not sure what condition it was in which would necessitate such lengthy cleaning!
We all had to prepare in one room. This was a "Superior" at £150 per night and I was surprised at its quality. It was right at the top under the eaves, which made it cramped and rather gloomy. The bathroom was so dark, lit by only two small ceiling lights, that the ladies had to do their make up under the bedroom window with hand held mirrors. The bathroom door also stuck and needed a very hard push to open and close. Generally the condition of the room and furnishings was poor. Later in the day we were invited into another guest's room of the same "superior" grading and it was twice the size of ours. I would be interested to know who decided on the standard of rooms as it was certainly not consistent.
Apart from this the weekend was pleasant. As I previously said, the food was of a very high quality and the portion size was good - even a bit too generous! Other than at reception on our arrival the staff were friendly and attentive. I would have preferred to give this a 5 star rating, as this was what I had expected but more attention needs to be paid to customer service first.
- Official Description (provided by the hotel):
- Enjoy luxury, history and fine hospitality at a magical country house hotel in Devon. Lost in the South Devon countryside yet just a stone's throw from silver sandy beaches and historic Plymouth. Langdon Court is the perfect location for romantic breaks, business meetings, weddings and fine food. ... more less
- Reservation Options:
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- Also Known As:
- Langdon Court Hotel And Restaurant
- Langdon Court Plymouth