A very warm welcome will await you at reception at The Duke Of Cornwall. However as you move on to find your room there is a real sense that not much investment has been made in this establishment. My room overlooked the road at the front of the hotel. The windows appeared to have years worth of debris on them plus an offering from sea gulls.
The room was clean & bed was comfortable. The bathroom was very out dated & it felt very small.
I was attending a large function that evening & therefore my impression of the waiting staff. & indeed the awful vegetarian option meal that was served up is possibly not a true reflection of the normal dining experience. I asked the waitress to inform the chef that the cheese item served that evening was like having to eat putty. Her response was to refuse any feedback being given !!
One of my colleagues suggested that perhaps chef could be asked to come to our table for us to inform him if she was too afraid.
Breakfast food was better served in a lovely breakfast/ Dining room.
The location is great as its very near to shops & The Pavillions. Ideal if you are watching a show & need a 1 night stop over.
I don't think I would stay at The Duke for more than 1 night.
I hope the Hotel looks at the relationships between kitchen & waiting staff as no one should work in an environment where they can't pass comments to their colleagues without reprisal.
Overall. An ok Hotel with friendly reception staff which for me was the best part of the business.
- Official Description (provided by the hotel):
- Set in the heart of Britain’s Ocean City, the Duke of Cornwall is a stunning period hotel brimming with character and style. Built as Plymouth’s first luxury hotel in 1863, the Duke has been lovingly preserved and enhanced so that its unique Victorian Gothic splendour can still be enjoyed by guests today. The hotel’s 72 rooms are all individually designed with thoughtfully-selected designer wallpapers and vintage furniture, creating a chic look that does justice to the building’s striking architecture. With a range of bedroom sizes and styles available, from comfortable en-suites to indulgently romantic four-poster rooms, there’s accommodation to suit everyone. The Duke’s luxury extends to its impressive culinary offerings. Fine dining is available (for guests and non-guests alike) in the comfort of the hotel’s elegant restaurant. With an AA rosette and a dynamic team of chefs, its dishes look and taste sensational. Light lunches and a generous choice of drinks are available in the lounge, with its welcoming bar and, in the colder months, a homely log fire. If you’re planning a wedding, party or business event, the Duke is the ideal choice. With a wealth of experience in organising celebrations and group events, a range of room options and a full set of facilities and equipment, the hotel has everything you need to ensure your event runs smoothly. And with the backdrop of the Duke’s stunning decor and features, you can be sure your guests will be impressed, whether the occasion is one of business or pleasure. As well as the merits that await guests within, the Duke also offers a fantastically convenient location in the centre of Plymouth. The hotel is a short walk from the city’s abundance of shops, restaurants and bars, as well as the historic Plymouth Hoe, Sutton Harbour and the Barbican, with their spectacular sea views. And it’s a mere stone’s throw from two of the South West’s finest entertainment venues, the Theatre Royal and Plymouth Pavilions – making the hotel the ideal overnight stop-off or meeting place if you’re catching a show. Whether you’re visiting Plymouth or it’s the city you call home, you’ll find the Duke of Cornwall a pleasure to experience. With its fascinating history, friendly but professional service, and breathtaking style, the Duke is truly a gem in Britain’s Ocean City. ... more less
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- Also Known As:
- Best Western Plymouth
- Duke Of Cornwall Plymouth
- Plymouth Best Western